Assistant Manager, Dealer Helpdesk

Company: Nissan Motor (Thailand) Co., Ltd.

Working Location: Nissan Parts Center, Bangna-Trad KM.32, Samut Prakarn, Thailand.

Hiring Condition: Permanent

Job Description

• Dealers support activity for sales and customer relations to ensure smooth operations and drive revenue.
• Customers / Dealers Call Center management
• Dealer operation support
• Data and reporting

• Dealers support activity for Dealers order processing

• Dealers Call center activity; Providing parts information to dealers.

• Dealer operation support activity (VOR/Recommendation list, Buy Back, New dealer opening, Contact window to DLRs and others relate.

Qualifications

• Bachelor's degree
• Experience of Aftersales Dealer Management (Having experience in the automotive business will be an advantage)
• Customer / Call Center management
• Computer literacy in Microsoft Office
• Fair English communication
• Analysis thinking / Problem solving
• Customer service knowledge
• Spare parts knowledge
• Dealer operation process knowledge
• Logistics knowledge

If you are interested in this job role, please prepare your updated resume or LinkedIn profile for the application process through the Nissan Job Portal.

“Only shortlisted candidate will be contacted for an interview”

                                                                                                                

For more information about Nissan's products, services, and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram,  X and LinkedIn and see all our latest videos on YouTube.

Why Nissan?
You will definitely get the right answers why you should join us through watching the video on YouTube.

Samut Prakan Thailand