Sales Supp. Specialist-Customer Support

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Sales Support Manager - Customer Support

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At ABB, we help important industries outrun - leaner and cleaner.  

Every person here makes that happen. By rethinking, rewiring, and improving, we combine the world’s best minds and technologies to elevate performance to a whole new level. 

Your Role and Responsibilities 

-Responsible project management of ABB Group internal orders from Oversea ABB Sales Unit, Command of the orders from RFQ/Reservation stage till handover as per contract, and make sure each milestone of the order happens as planned.

-Responsible for order change management and control the cost to ensure the margin. Order Clarification and handle customer change during order fulfillment.

-Coordinate cross functional teams in the factory during order fulfillment, and make sure product OTD according to contract term.

-Follow up shipment and delivery to meet company financial target (EBIT, OCF, Revenue and so on).Focus on big customer in Power/Marine/PETRO/Water/Cement industries.

Qualifications for the Role

-Bachelor’s degree or above, major in mechanical, electrical, commercial or project management.

-Over 3 years of experience in industrial organizations within mechanical, operation or project management functions.

-Prefer Electrical / Automation background.

-Project management experience in Chemical, Oil or Gas would be a plus.

-Good communication and coordination ability.

-Excellent written and oral English ability.

-Strong customer service sense.

What’s in it for you?

 We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

Benefits

ABB offers a full range of benefits to help you thrive at work and beyond.

More about us

The High power Division offers a comprehensive product portfolio of large AC motors and generators. The Division’s induction, synchronous and special design motors and synchronous generators power critical applications across industry, infrastructure and marine transportation. Combining the best available materials with superior technology, the large motors and generators are designed to operate efficiently and reliably, even for challenging processes or applications and to have low life cycle costs.

Call to Action

 Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.