About the role

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the role

In this role, you will deliver high-quality HR support by assisting employees, managers, and HR teams with daily operations, data management, and process improvements. Your work will help ensure accurate HR processes, enhance employee experience, and drive efficiency across the organization.

Key Responsibilities

As a Assoc HR Ops, you'll be responsible for:

Provide superior customer service, accurate and timely first contact resolution to employees, managers, and HR professionals.

Provide support to Human Resource Operations team and business units with admin transactions, data validation, auditing and corrections.

Support the subject matter expert (SME) for all policies and procedures.

Ensure data integrity through audits of the HR Information System.

Update and analyze work process design and flow for policies and procedures.

Provide policy interpretation recommendations.

Create and present training presentations.

Research and work in a team environment to resolve employee issues, by working directly with internal/external clients and vendors.

Serve as an employee and customer advocate.

Identify and drive process improvements, quality and compliance across the function.

Analyze data issues and provide Root Cause Analysis in problem resolution.

Incorporate Lean practices into all daily activities and ongoing projects.

Conduct analysis and prepare ongoing HR reports to effectively administer policies and programs.

Responsible for achieving internally-set quality standards, identified goals and metrics and overall targets are met and/or exceeded.

Assist with data migration and auditing during acquisition process.

Ensure alignment of grading structure and support Gender Pay Reporting.

Foster, develop and maintain strong internal and external relationships with key vendors.

Ensure use of employee self service.

Requirements

We are looking for people who are. If this is you, get in touch.

As a minimum you must have:

Requires theoretical knowledge obtained through a University degree Limited to some knowledge of Carrier organization University Degree or equivalent Less than 3 years prior relevant experience
Strong knowledge of HR operations and processes, including experience with Workday.
Advanced English proficiency (spoken and written).
Experience handling HR transactions.
Ability to support U.S.-based HR transactions.

Although not necessary, it would be nice if you have:

Experience generating and analyzing Workday reports.
Knowledge of Leave of Absence (LOA) processes.
Advanced Excel skills.

Benefits

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

Equal Treatment and Non-Discrimination

Carrier is committed to equal treatment and non-discrimination principles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 working days from Job Posting Date.

Job Posting Date: [ 07/07/2026 ].

Job Applicant’s Privacy Notice

Please click on the link below to review the Job Applicant Privacy Notice.

Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice

Aplyr's read

Carrier is a global leader in HVAC and refrigeration, attracting professionals in engineering, environmental health, and safety, with a focus on innovation and sustainability.
Synthesized from recent postings & public sources

What's promising

•Carrier's strong global presence ensures diverse career opportunities across multiple regions.
•The company invests in technological innovation, enhancing its product offerings and market competitiveness.
•Carrier's commitment to sustainability aligns with growing environmental concerns and industry trends.

What to watch

•The HVAC industry faces cyclical demand, impacting job stability during economic downturns.
•Carrier's large organizational structure may slow decision-making processes.
•Intense competition in the HVAC sector could pressure profit margins and growth.

Why Carrier

•Carrier pioneered modern air conditioning, establishing a legacy of innovation.
•The company offers comprehensive solutions, integrating HVAC, refrigeration, and fire and security systems.
•Carrier's focus on sustainability is evident in its energy-efficient product lines and corporate practices.

Aplyr’s read is generated by AI from public sources. Was it useful?