Channel Leader, Shopping in Mall

Job Description

Role Purpose
To lead the strategic development and execution of the sales plan for the Fresh Food Supermarket and Discounter channels and import. This role is responsible for driving profitable market share growth by building long-term, collaborative partnerships with key retail customers. The role requires a visionary leader to manage a team of 9

Key Responsibilities
1. Strategic Leadership & Business Planning
· Develop and implement the annual and strategic business plan for the Fresh Food and Discounter channels, aligning with national sales objectives.
· Identify long-term growth opportunities within the channel, leveraging consumer insights, market trends (e.g., premiumization, health & wellness, convenience), and category data.
· Lead the development of Joint Business Plans (JBPs) with top-tier customers to deliver mutual growth.

2. Customer Relationship Management
· Build and maintain executive-level relationships with key decision-makers within the channel.
· Act as the primary point of escalation for customer issues, ensuring swift resolution and maintaining a "partner" status with accounts.
· Lead high-stakes negotiations regarding pricing, terms, and conditions to optimize profitability while maintaining competitive advantage.

3. Team Leadership & Development
· Foster a high-performance culture focused on accountability, collaboration, and continuous improvement.
· Conduct regular performance reviews, coaching sessions, and talent development planning.

4. Commercial Execution & Category Management
· Oversee the execution of channel strategy across the portfolio, ensuring alignment with marketing campaigns and promotional calendars.
· Collaborate with the Category Management team to translate shopper insights into actionable in-store strategies (layout, ranging, POS) for Fresh and Discounter formats.
· Drive innovation launches, ensuring rapid distribution and visibility in priority accounts.
· Optimize the channel P&L, managing trade spend effectiveness to ensure ROI on promotions and investments.

5. Cross-Functional Collaboration
· Work closely with Trade Marketing, Supply Chain, Finance, and Revenue Management teams to ensure customer plans are feasible and profitable.
· Partner with the Demand Planning team to forecast accurately, ensuring high service levels and minimizing out-of-stocks.

Qualifications & Experience
· Education: Bachelor’s degree
 · Minimum of 8-10 years of experience in FMCG sales / Key Account Management.
 · Proven track record of doing business
 · Strong commercial acumen and negotiation skills.
 · Deep understanding of Category Management and Shopper Marketing principles.
 · Growth Mindset: Constantly seeks new opportunities for growth.
 · Agility: Comfortable operating in a fast-paced, changing environment.
 · Good team management skills

More about this role

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No Relocation support available

Business Unit Summary

Mondelēz International entered the China market in 1984. Headquartered in Shanghai, Mondelēz Greater China is a leading company in the snacks business, including biscuits, Chocolate, candy & gum, and beverages. With over 4,000 employees, Mondelēz has established manufacturing plants in East, South and North China as well as a Global Biscuit R&D Technical Center in Suzhou. The Chinese name Yi Zi (亿滋) represents the company’s vision to bring an abundance of deliciousness to consumers.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Account Management

Sales