Back to Search
Overview
Mid-Level

DTC Logistics Service

Confirmed live in the last 24 hours

Mars

Mars

CHN-Shanghai-Shanghai
On-site
Posted April 1, 2026

Job Description

Job Description:

Key Responsibilities

Order Management

  • Handle DTC orders from different platforms like Tiktok in OMS System
  • Manage Order Delivery Process
  • Tracking Order Process
  • Handle Return Orders in OMS System

Onsite Management

  • 3PL Capacity & Efficiency Management, solve the problems raised by operator lead
  • Support DTC Supervisor for Onsite upgrade (Equipment, Rack and etc.)
  • 5S Management for all DTC WHs
  • Safety Management for all DTC WHs
  • Daily Capacity Dashboard
  • Operation Cost analysis for all DTC and PR creation for all DTC RDC

Inventory Management

  • Weekly Replenishment for DTC WHs
  • Daily Stock Freshness Review
  • Manage periodic Stocktaking
  • SLOB stock communication with demand & planning team, to make sure the freshness for the DTC WHs

Customer Service

  • Weekly review Return Order &Complaint for all DCs.
  • Periodic Customer service report analysis
  • Communicate with demand & planning team to follow up customer complaints during CMOS meeting.

System Coordinator

  • OMS Key user, to handle OMS issues
  • Support DTC Supervisor to do UAT for new system
  • Support DTC Supervisor to study DTC supply rout

Job Specifications/Qualifications

  • Bachelor’s degree
  • Have financial experience and financial certification
  • Worked in the fast-moving consumer goods industry for more than 2 years
  • Pay attention to details and have strong problem-solving skills
  • Familiar with ERP and WMS system operations
  • Basic English speaking and writing skills