About the role
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking an Operations Manager for our Days team with a passion for leadership and to support our Membership Services Representatives (MSRs). Our Membership Services team is made up of dedicated professionals who are passionate about helping our member community and skilled at uncovering the root causes of member issues.
This leadership role supports our Membership Services teams in Ireland and the U.S., who handle inquiries related to the app, hardware, data insights, and membership or billing issues. We’re seeking a highly motivated leader with a passion for delivering exceptional member experiences and inspiring others to do the same. The ideal candidate will bring a strong coaching mindset, a proven ability to develop high-performing teams, and a drive to lead with empathy and accountability.
Reporting to the Senior Operations Manager, you will lead and support a team within Operations, ensuring service delivery targets are met while providing first-class support to our members.
This is a hybrid role meaning 1 scheduled day per week will be remote and the remaining scheduled days based in our Limerick office in Ireland.
Aplyr's read
WHOOP is a cutting-edge wearable tech company focused on enhancing athletic performance through data-driven insights. Ideal for those passionate about health and fitness innovation.
What's promising
- •WHOOP's proprietary technology offers detailed insights into strain, recovery, and sleep, aiding performance optimization.
- •The company is at the forefront of integrating AI into wearable health tech.
- •WHOOP has a strong focus on advanced sensor intelligence, attracting top engineering talent.
What to watch
- •The wearable tech market is highly competitive, posing challenges for differentiation.
- •WHOOP's niche focus on performance optimization may limit its broader consumer appeal.
- •Rapid technological changes require constant innovation, which can strain resources.
Why WHOOP
- •WHOOP's emphasis on data-driven athletic performance sets it apart from general fitness trackers.
- •The company prioritizes advanced sensor technology, enhancing its product's accuracy and reliability.
- •WHOOP's integration of AI into wearables is pioneering in the health tech industry.
Aplyr’s read is generated by AI from public sources. Was it useful?
About WHOOP
WHOOP is a performance optimization company that provides a wearable fitness tracker designed to monitor strain, recovery, and sleep. Their technology helps users understand their bodies better and improve athletic performance, making a significant impact on health and wellness.
Similar roles
Warehouse Lead - Days
Cencora
Manager of Perioperative Operations and Access – Enterprise Endoscopy – Days
NewYork-Presbyterian
Manufacturing Supervisor II (12-Hour Days)
Baxter International
Warehouse Lead, Days
Sysco
Director of Quality, Operations (Full-Time, Days)
Rochester Regional Health
Assistant Director of Operations - HC, Customer Relations (Full-Time, Days)
Rochester Regional Health