Senior Facility Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Senior Facilities Coordinator SFC

Position Overview

The SFC serves as the on-site point of contact for all facility operations, ensuring a safe, functional, and presentable workplace environment. This role encompasses daily operations management, vendor coordination, safety compliance, and stakeholder support.

Key Responsibilities

Daily Operations Management

• Conduct morning walkthroughs of all floors, common areas, workspaces, meeting rooms, pantry, and reception to ensure cleanliness and readiness
• Inspect and maintain all building systems including lighting, HVAC, electrical systems and plumbing. Manage scheduled maintenance via vendors and respond to breakdowns and faults.
• Manage meeting room readiness, cleanliness, sanitisation, and AV equipment functionality
• Monitor and manage the meeting rooms and reservation system, including follow-up on no-shows and unreleased bookings
• Manage and restock pantry consumables
• Support client office events and meetings

 

Health, Safety & Compliance

• Ensure emergency exits remain unobstructed at all times
• Maintain and replenish first aid supplies and emergency equipment
• Conduct weekly safety walkthroughs and inspect all emergency equipment
• Review incident logs and ensure all incidents are properly recorded and actioned
• Coordinate fire extinguisher inspections, AED checks, and emergency lighting tests
• Participate in safety drills and training sessions, support as floor warden

 

Facilities & Asset Management

• Monitor office landscaping and indoor plants, coordinating maintenance with vendors
• Check and manage digital displays, wall screens, and TV systems at front-of-house and working café areas
• Maintain office supplies inventory including stationery, paper, printer consumables, and cleaning materials

 

Defect & Fault Management

• Update and maintain the Office Fault Reporting & Feedback system
• Track and follow up on outstanding defects with vendors

 

Vendor & Contractor Coordination

• Serve as the primary on-site contact for all vendors and contractors
• Coordinate, schedule, supervise and monitor vendor work including caterers
• Schedule and coordinate vendor visits for repairs, maintenance, and servicing
• Process work permits for vendor activities on site
• Review vendor contracts approaching renewal and provide recommendations
• Coordinate landscape vendor visits for watering, trimming, replanting, and deep maintenance

 

Financial Management & Procurement

• Obtain quotations and approvals for ad-hoc facility requests
• Process goods receipts (GRs) for services and goods received
• Handle invoice processing from vendors and compile supporting documentation
• Track and monitor invoice status and payment processing

 

Reporting & Documentation

• Prepare weekly operational summaries including defect status, critical facility updates, and cost reports
• Update maintenance logs with all completed works
• Maintain facilities management database including asset registers, warranties, and maintenance histories

 

Location:

On-site –Kuala Lumpur, Malaysia

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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