Assistant Operations Manager (Leadership Development Program)

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

At the Residence Inn by Marriott Boston Woburn we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands.  We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.   If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Residence Inn by Marriott Boston Woburn with Pyramid Hotel Group can mean for you!   Residence Inn by Marriott Boston Woburn boasts 149 guest rooms and 680 sq ft of event space. 

What you will have an opportunity to do:

Launch Your Career in Hospitality Leadership

At Pyramid Global Hospitality, we are excited to welcome recent college graduates into our Leadership Development Program (LDP) — a dynamic, hands-on experience designed to jump-start your career in hotel management.

This immersive 12-month program blends classroom learning, on-the-job training, and mentorship, preparing you to lead with confidence and impact in the hospitality industry.

Program Overview

As a Leader in Training, you will build on the foundation of your academic experience and gain real-world exposure across key departments in Hotel Operations. You’ll be placed in an Assistant Manager role from day one, with tailored development tracks to strengthen your leadership, operational, and business acumen.

You will gain exposure to:

• All facets of your discipline (Operations)
• Pyramid Global senior leadership and company culture
• Leadership and supervisory skills training and coursework
• Brand environments (dependent on placement)
• Distinctive, independent hotel properties (dependent on placement)
• Taskforce Management opportunities (dependent on availability)

In addition, you have cross-functional exposure to the following departments during our monthly meetings:

• Business Development
• Revenue Management
• Sales & Marketing
• Rooms Division Leadership
• Human Resources

Online Coursework topics include:

• Time Management & Prioritization
• Building Relationships & Communication
• Motivating and Leading Teams
• Conflict Resolution & Problem Solving
• Critical Thinking & Decision Making
• Training & Performance Coaching

What are we looking for?

Qualifications:

• Recent college graduate or graduating senior (Bachelor’s degree or equivalent – Hospitality Management)
• High-level critical thinking and problem-solving ability
• Strong communication skills and a passion for hospitality and leadership
• Authorized to work in the U.S. – we will not be able to provide sponsorship during this program.
• Starting Salary: $50,000–$60,000 annually

Work Environment:

• Fast-paced, guest-facing environment
• Indoor/outdoor work depending on department (e.g., valet, pool, banquets)
• Frequent interaction with guests, team members, and vendors
• Exposure to cleaning chemicals, food preparation areas, or laundry operations
• May work around loud noises (e.g., kitchen, events, lobby areas)
• Standing and walking for extended periods (often entire shift)
• Frequent lifting, carrying, pushing, or pulling (up to 25–50 lbs depending on role)
• Bending, kneeling, or reaching may be required (e.g., housekeeping, engineering)
• Ability to operate equipment (e.g., POS systems, housekeeping carts, dish machines)
• Variable schedule including nights, weekends, and holidays
• May be scheduled for early mornings or late-night shifts depending on department
• On-call availability or extended hours during peak seasons/events

Be part of something new. Be part of something big.
This is your opportunity to shape the future of hospitality with Pyramid Global — apply today and take the first step toward a rewarding leadership career.

Compensation:

$60,000

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$60,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.