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Customer Service Officer

Arrow ElectronicsArrow Electronics·Electronics Distribution

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Posted

14 days

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About the role

Position:

Customer Service Officer

Job Description:

- Responsible for customer inquiries.

- Process customer change request with accuracy.

- Process customer orders accurately and timely by reviewing customer purchase order for accuracy, freight terms, pricing, etc.

- Research and resolve order entry issue like pricing, order alerts, holds and other issues per customer requests and make sure order is booked timely in ERP system.

- Supporting customer RMA and other assigned tasks.

Location:

JP-Tokyo, Japan (Atago Green Hills Mori)

Time Type:

Full time

Job Category:

Business Support
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Aplyr's read

Arrow Electronics is a key player in technology solutions, employing a diverse workforce from engineers to sales professionals to drive innovation in electronics distribution.

Synthesized from recent postings & public sources

What's promising

  • Strong global presence with operations in over 80 countries, offering vast career opportunities.
  • Diverse role offerings from engineering to sales, catering to various career paths.
  • Focus on cutting-edge technology solutions, keeping employees at the forefront of industry advancements.

What to watch

  • Highly competitive industry may lead to pressure on margins and job security.
  • Complex organizational structure could lead to bureaucratic challenges.
  • Rapid technological changes require constant skill updates, potentially increasing employee stress.

Why Arrow Electronics

  • Specializes in both electronic components and enterprise computing solutions, offering a broad industry scope.
  • Strong emphasis on innovation, reflected in diverse engineering and technical roles.
  • Global distribution network provides employees with international exposure and opportunities.

Aplyr’s read is generated by AI from public sources. Was it useful?

03

About Arrow Electronics

Arrow Electronics

Arrow Electronics

View company

Arrow Electronics is a global provider of technology solutions, including electronic components and enterprise computing solutions.

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