Manager - Process Analyst - JLL Business Services

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are looking for a Manager – Process Analyst in JLL Business Services (JBS) team to take on the role of Process Modeler and Process Analysis with the core responsibilities of supporting the Process Architecture capability in the organisation that will include process framework, process modelling, process tooling, process insights, process governance and training

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Role Purpose

This role is responsible for supporting the Process Architecture capability in the organisation that will include process framework, process modelling, process tooling, process insights, process governance and training.

The candidate should have had experience working in a role that has done process mapping in a governed manner following standards and using one of the industry BPM tools for process mapping.

The role will support the delivery and enabling of Business & Process Architect services to the organisation. There will be a primary focus on process modelling initiatives including managing, documenting process using BPMN2.0 methodology, generating process insights using AI tools & techniques, process governance and training.

Sound like you? To apply you need to be / have:

The Candidate

The successful candidate will need to use their experience in this domain to deliver results in line with JLL Business Services’ objectives and goals

The candidate needs a demonstrable process mind-set, in addition to the domain experience and skills listed below.

Experience, Knowledge & Skills:

• Understanding of business process flows, its levels & architecture
• Proficiency in one or more process mapping tools – MS Visio, IBM Blueworks Live, ARIS, Signavio etc.
• Knowledge of Lean Six Sigma & / Project Management will be an added advantage
• Exposure to AI tools and prompting techniques
• Process analysis using AI tools and techniques and generating process insights
• Proficient in documenting processes using BPMN2.0 approach/methodology
• Experience in supporting end-to-end content management including defining asset, creating, or harvesting- process mapping, defining governance framework (access management, doc versioning, audit framework, taxonomy) & archiving
• Has exposure to process architecture standards and framework
• Responsible for training and enhancing competencies of our employees- plan and implement training programs
• Excellent communication skills across all levels
• Facilitation, negotiation and influencing skills
• Proficiency in negotiating priorities and resolving conflicts among project stakeholders
• Ability to influence others and function effectively in a collaborative work environment
• Understanding of or exposure to global real estate operations preferred but not essential
• Experience profile is likely to be 10-12 years with at least 4 years in the in process architecture and related domain

Behavioural Competencies

• Engage confidently with internal and external stakeholders and see things from their perspective.
• Are driven to succeed and love achieving challenging goals.
• Bring a structured and organised approach to everything they do.
• Communicate and collaborate to achieve success.
• Thrive under pressure and deal effectively with tight deadlines and high expectations.

• Helps others - Builds relationships, actively collaborates, helps others succeed.
• Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
• Business first -  Focuses on customers and clients, business/financial acumen, JLL first

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

 

Location:

On-site –Hyderabad, TS

Scheduled Weekly Hours:

40

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.