Salesforce Admin

Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology.

Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.

Come help us bring modern software to modern science.

ROLE OVERVIEW

We're seeking an experienced Salesforce Administrator to manage and optimize our Go-to-Market systems. Reporting to the Head of Business Technology, you'll partner with Sales, Revenue Operations, Deal Desk, and Accounting teams to enhance system functionality, drive automation, and support Benchling's growth. This role requires deep CPQ expertise, strong cross-functional collaboration skills, and an interest in integration technologies like Workato and AI-powered automation.

RESPONSIBILITIES

• Configure and maintain Salesforce Sales Cloud and CPQ, including product catalogs, pricing rules, and approval workflows

• Partner with Sales, Revenue Operations, Deal Desk, Accounting, and business stakeholders to translate requirements into technical solutions

• Manage user access, profiles, permission sets, and security controls

• Build and maintain system integrations using Workato or similar platforms

• Perform system audits, data audits, and error log checks; troubleshoot and resolve issues

• Document workflows, business requirements, technical specifications, and standard operating procedures

• Establish and maintain best practices for system configuration, data management, and governance

QUALIFICATIONS

• 8+ years hands-on Salesforce administration experience with Sales Cloud

• 4+ years deep Salesforce CPQ expertise (products, pricing, quotes, contracts)

• Experience with CLM solutions for document generation (Conga preferred)

• Strong understanding of Quote-to-Cash business processes and integration platforms (Workato preferred)

• Proven ability to translate business needs into technical solutions with excellent cross-functional collaboration skills

• Experience with change management across sandbox and production environments

• Bachelor's degree in Technology, Business, or related field

HOW WE WORK

We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).

#LI-Hybrid

#LI-DNP

#BI-Hybrid 

Benchling welcomes everyone.

We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.

We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.