About the role

Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:

- We’ve funded over $110 billion in loans for our customers, more than any other fintech

- Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval

- Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender

- Fintech Breakthrough Award: Best Lending Innovation Award

- Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing

- We are Forbes’ Best Online Mortgage Lender for 2023

- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world

We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.

About NEO Home Loans

NEO Home Loans, a community-based retail division of Better, is dedicated to redefining the homeownership experience with trust, innovation, and exceptional service. Our mission is to unlock people’s full financial potential by providing clarity, transparency, and consistency throughout the loan process. We make lending approachable, guiding individuals toward decisions that serve their best interests. Powered by a team of passionate and hardworking professionals, we foster a culture of collaboration, innovation, and personal growth. Join us and be part of a dynamic company committed to excellence.

We are looking for a Client Success Manager (CSM) who is passionate about serving clients beyond the mortgage. This role is about relationship-building, not just transactions. The ideal candidate will nurture lasting client connections, helping families make better decisions about their money, real estate, and overall financial well-being.

Skills & Tags

rust ai

Aplyr's read

Better Mortgage is a tech-driven company simplifying home financing, attracting professionals skilled in digital solutions and customer service.
Synthesized from recent postings & public sources

What's promising

•Fully online platform streamlines mortgage applications, reducing paperwork and time.
•Focus on technology makes homeownership more accessible and affordable.
•Recent hiring in diverse roles indicates growth and expansion.

What to watch

•Digital-only approach may alienate customers preferring in-person interactions.
•Highly competitive mortgage market presents challenges for differentiation.
•Regulatory compliance in financial services can be complex and costly.

Why Better

•Leverages technology to create a seamless mortgage experience.
•Emphasizes affordability and accessibility in home financing.
•Offers a wide range of roles, indicating a dynamic work environment.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Better

Better

better.com

View company

Better Mortgage is a digital mortgage company that aims to simplify the home financing process by providing a fully online platform for mortgage applications and approvals. By leveraging technology, they strive to make homeownership more accessible and affordable for consumers.