Operational Risk Management Lead

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Summary

The Operational Risk Management Lead will support the Head of Operational Risk in delivering a resilient and forward-looking change risk management capability for the organisation. This role has day-to-day ownership of Change Governance and Change Risk Management. You will ensure risks associated with business change, transformation initiatives, technology programs, and market expansions are properly identified, assessed, and controlled before implementation.

The role also contributes to policy and framework ownership, risk reporting, and the application of AI and advanced analytics to improve oversight, predictive insight, and efficiency in managing change-related risks.

Responsibilities

• Implement, maintain, and continuously improve the Change Risk Management Framework (CRMF) in line with the Head of Operational Risk’s strategic direction.

• Conduct risk assessments for material change initiatives, including new product launches, technology upgrades, market entries, and process redesigns.

• Partner with teams throughout the organisation to identify risks early and embed robust controls.

• Monitor and track risk mitigation actions for high-impact change programs.

• Establish and maintain governance processes for risk oversight of major transformation initiatives.

• Ensure change programs align with regulatory expectations, internal standards, and operational risk appetite.

• Serve as the risk representative on change steering committees and working groups, challenging risk decisions and assumptions where appropriate.

• Prepare change risk dashboards and reporting for senior management and governance committees.

• Track and monitor trends across transformation programs to highlight emerging risks and recurring themes.

• Leverage AI and analytics to predict potential points of failure, assess program dependencies, and impro