About the role

Aplyr's Quick Take

This role is primarily about engaging with clients and cardholders to onboard them to various financial services and products. You'll be responsible for training, compliance checks, and providing support for day-to-day issues related to the C3Pay app and card usage. It's an individual contributor role focused on customer interaction and education.

Good fit

Ideal candidates are likely to have experience in a field officer position within banking or financial services, possess strong communication skills, and be comfortable working directly with clients. A flexible, patient approach and the ability to speak multiple languages are essential.

Worth noting

The role includes a variety of tasks from training to marketing events, which may appeal to those who enjoy dynamic work environments. However, the requirement for a 'young and fit' profile could be seen as a red flag for age discrimination.

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

Position Key Responsibilities

Distribute cards, and collect KYC of the authorized individuals, ensuring we comply with mandatory compliance regulations
Onboard clients to our Payroll portal and conduct a Corporate VAS Training presentation to Payroll and welfare team
Onboard cardholders to our app, educate them about the products and services along with the proper usage of the card
Financial inclusion training for cardholders to onboard new users to the C3Pay app and assist cardholders with day-to-day issues related to their card or mobile app (money transfer, mobile top up, bill payments, insurance)
Remittance visits on salary days to assist cardholders to transfer money through C3Pay App.
Assisting cardholders with generating their ATM pin
Marketing campaigns and promotions for C3Pay Product service awareness, such as award ceremonies at employee residences, musical events, games.
Conduct fraud awareness trainings at employee residence

REQUIRED SKILLS AND PROFILE

Requirements

Bachelor’s degree in any discipline/High School Diploma
Demonstrable experience as a field officer in any banking product
Strong interpersonal, verbal and written communication skills
Excellent presentation skills
Multi-language speaker (English, Hindi, Urdu)
Microsoft Office Skills
Flexible in timing
Driving license is preferable

Profile

Young and fit
Polite and patient

Apply now and Vibe with Us!

Aplyr's read

Edenred is a global leader in employee benefits, attracting professionals passionate about innovative solutions for workplace engagement and well-being.
Synthesized from recent postings & public sources

What's promising

•Edenred's strong global presence offers diverse career opportunities across various regions.
•The company focuses on innovative solutions, appealing to tech-savvy professionals.
•Edenred's commitment to employee well-being aligns with modern workplace values.

What to watch

•The company's global scale may lead to bureaucratic decision-making processes.
•Limited public information about career progression within Edenred.
•Potential cultural challenges due to its diverse international operations.

Why Edenred

•Edenred specializes in employee benefits, setting it apart from general service providers.
•The company offers a wide range of roles, from tech to commercial positions.
•Edenred's focus on employee engagement solutions is a niche market strength.

Aplyr’s read is generated by AI from public sources. Was it useful?