About the role
Job Description:
The Medication Access Specialist is responsible for supporting ambulatory care pharmacy programs that support patient medication access. The position is responsible for providing support to prior authorization (PA) and financial assistance (FA) processes, medication refills, and other related patient support activities. This role focuses on completing prior authorizations, communicating with insurers and clinic staff, working on refill protocols, to prevent therapy interruptions. The Specialist serves as a key liaison between patients, providers, payers, and pharmacy teams to ensure smooth medication access.Education:
- High School Graduate or Equivalent - Required or Equivalent
- Completion of Pharmacy Technician Program - Preferred
Experience:
- 3-5 years of experience as a licensed Pharmacy Technician in a clinical, ambulatory care, or specialty pharmacy setting – Required
Additional Experience Preferences:
- Demonstrated experience with prior authorizations (PAs), insurance verification, and medication access workflows
- Proficient in using electronic health records (EHRs), pharmacy benefit tools, and prior authorization portals (e.g., CoverMyMeds, Surescripts, etc)
- Experience collaborating with pharmacists, providers, and insurance companies to resolve access barriers and support patient adherence
- Strong understanding of specialty and high-cost medications, including coordination with patient assistance programs (PAPs) and manufacturer hubs
Certifications/Licensures:
- Pharmacy Tech - California Board of Pharmacy – Required
- CPhT Pharmacy Technician - PTCB Pharmacy Technician Certification Board - Required
Work Shift:
08.0 - 08:30 - 17:00 No Waive (United States of America)Pay Range:
$38.04 - $51.35HourlyOffer amounts are based on demonstrated/relevant experience and/or licensure.
Pay will be adjusted to the local market if hired outside of the Bay Area.
Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it.
Scheduled Weekly Hours:
40Aplyr's read
John Muir Health is a leading healthcare provider in the San Francisco Bay Area, known for its comprehensive services and commitment to patient care.
What's promising
- •John Muir Health offers a wide range of specialized medical services, enhancing career growth opportunities.
- •Located in the dynamic San Francisco Bay Area, it attracts diverse healthcare professionals.
- •Strong emphasis on psychiatric and cardiovascular care, providing focused career paths.
What to watch
- •High demand for psychiatric services may indicate stressful work environments.
- •Limited public information about employee satisfaction and organizational culture.
- •Potential challenges with work-life balance due to variable shifts and per diem roles.
Why John Muir Health
- •John Muir Health integrates outpatient and inpatient services, offering diverse patient care experiences.
- •Focus on psychiatric and chemical dependency services sets it apart in the region.
- •Comprehensive cardiac care services provide unique opportunities for specialized nursing roles.
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About John Muir Health
John Muir Health is a comprehensive healthcare system providing a wide range of medical services, including hospitals, outpatient facilities, and physician practices in the San Francisco Bay Area.
