Staff Business Systems Analyst
Confirmed live in the last 24 hours
PlayStation
Job Description
Why PlayStation?
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.
Role overview:
We’re looking for a Staff Business Systems Analyst to own the strategy roadmap and execution of large projects on Enterprise Services platform, with a strong focus on ServiceNow. This role sits at the intersection of business and technology, supporting functions such as HR, Finance, Facilities, Supply Chain & Operations, and Employee Services.
You’ll act as a strategic thought partner and hands-on leader, driving enterprise-wide solutions across HR, IT, Facilities, Supply Chain & Operations and Employee Services. Delivering solutions that improve both user experience and operational efficiency across the enterprise.
What you'll be doing:
- Partner with business and IT leaders to define and implement the ServiceNow roadmap, strategy, and priorities
- Translate complex, ambiguous business needs into scalable, user-centered solutions
- Lead end-to-end solution design across ServiceNow modules (e.g., ITSM, HRSD, SPM, WSD, App Engine, Now Assist)
- Drive multi-functional initiatives, collaborating with engineering, architecture, and program teams
- Manage dependencies across systems and define enterprise integration strategies (e.g., Workday, SAP, Okta, Microsoft 365, Slack)
- Guide backlog prioritization and own delivery of key initiatives
- Ensure
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