Product Manager, Identity and Privacy Platform

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

About Superhuman

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly's writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.

The Opportunity

To achieve our next level of impact, we’re hiring a Senior Product Manager to lead product development across identity, privacy, and platform capabilities. This role will shape the customer-facing security and privacy experience for both individual users and our most sophisticated enterprise clients.

As Senior Product Manager for Identity, Privacy & Platform, you will drive the strategy and roadmap for account and identity systems, enterprise security controls, and user privacy experiences. You’ll play a vital role in how Superhuman establishes trust and transparency. Ensuring that every user and admin understands and feels in control of their data, identity, and access.

This is a highly collaborative, strategic role that blends technical platform depth with customer-facing design and compliance awareness. You’ll work closely with Design, Engineering, Security, Legal, and Go-to-Market teams to build scalable, intuitive, and secure systems across our product ecosystem.

In this role, you will:

• Set product strategy for the Identity & Privacy area, aligning business goals, compliance needs, and user trust to support Superhuman's product roadmap.
• Own the experience and infrastructure behind account lifecycle management, including sign-up, login, account linking, password recovery, and deactivation flows.
• Define and implement thoughtful, user-centered consent and data privacy transparency and controls that ensure clarity and compliance with relevant data regulations.
• Design and drive enterprise-ready security capabilities such as:
  • Data Loss Prevention (DLP)
  • Session Timeout and Management
  • Single Sign-On (SSO) via Security Assertion Markup Language (SAML)
  • Provisioning and deprovisioning using System for Cross-domain Identity Management (SCIM)
  • Bring Your Own Key (BYOK) encryption
• Partner with Feature Development, GTM, Security, Responsible AI, and  Customer Experience teams to translate product capabilities into scalable customer-facing documentation and support.

Qualifications

• 5+ years of product management experience, including at least 2 years focused on identity, privacy, security, or platform-related products.
• Proven success delivering customer-facing features in domains like authentication, account management, or privacy controls.
• Deep familiarity with identity protocols and technologies such as SAML, SCIM, OAuth, and encryption methods.
• Experience building for enterprise environments and supporting complex requirements like DLP, role-based access, and compliance workflows.
• Passion for delivering trustworthy and intuitive privacy experiences—you can balance transparency, compliance, and UX with ease.
• Strong communication and collaboration skills; you can align stakeholders across Security, Legal, Engineering, and GTM functions.
• An analytical mindset with experience defining metrics, driving learning agendas, and measuring long-term impact.
• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, resu