Revenue Cycle Associate

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

Our Operations team is looking for a Revenue Cycle Associate. The Revenue Cycle Associate is responsible for ensuring the financial health of Talkspace through meticulous revenue cycle support. With a focus on organization and efficiency, they adeptly organize and process claims into the database, maintaining a high standard of accuracy. This includes keeping records of all processed claims and invoices to ensure compliance with relevant laws, regulations, and policies governing claims and billing.

In collaboration with internal team members, the Revenue Cycle Associate works closely to resolve billing issues, contributing to a streamlined process that facilitates efficient and accurate billing practices. Additionally, they foster collaboration among team members and various departments, ultimately contributing to the timely reimbursement and overall financial success of Talkspace.

What You'll Do

• Revenue Cycle Support
  • Organize and process claims into our database, ensuring accuracy and efficiency.
  • Maintain accurate records of all claims and invoices processed.
  • Ensure compliance with relevant laws, regulations, and policies related to claims and billing.
  • Support a streamlined process for efficient and accurate billing.
• Team Collaboration
  • Work closely with internal team members to resolve billing issues and ensure timely reimbursement for Talkspace.
  • Communicate effectively with team members and other departments.
• Performs other related duties as assigned. 

About You

• Bachelor's Degree in accounting, finance, or related work-experience.
• Experience with electronic claims processing and/or billing software.
• Proficient in Google Suite
• 2+ years of experience in billing and accounting is preferred.