Head of Commercial, Serbia (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

 

What makes our ride unique? 

Our culture and strong values. 

Our career development philosophy. 

Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

 

YOUR MISSION

You will be responsible for building and developing partnerships with restaurants, and growing their number on the platform while leading your team to deliver aggressive sales and growth targets.

In this role, you will be part of the commercial leadership team for Glovo Serbia, working closely with the HQ team.

We're looking for someone who has a mix of operational excellence to get great work done, the negotiation and collaboration skills needed to bring out the best in our partners, and the strategic, innovative, and creative thinking that's required to develop outside the box solutions, and the emotional intelligence and humility required to lead a fast-paced business and inspire a team of people across different cities.

 

THE JOURNEY

• Define and implement a long-term commercial strategy for Serbia
• Help local teams build a partner portfolio, create new business opportunities, and initiate partnership collaborations
• Build processes to scale the commercial effort without compromising the quality or support of each country in the region
• Lead your direct and indirect team to greatness - hire top talents, help them perform, grow and develop as professionals
• Guide the local commercial teams in order to achieve sales targets and maintain good relationships with our partners
• Work hard with your direct team and indirect, helping and guiding them during difficult negotiations to close important deals with top chains and top accounts.
• Drive, structure, analyze and channel daily work and information with local Commercial Managers - setting goals, delegating, and supervising the team’s performance
• Work closely with our HQ Commercial department to define commissions, rewards, and incentives to motivate the local team
• Coordinate and manage the Commercial KPIs defined together with the Operation and Marketing team
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
• Lead and develop a team of 20+ individuals,
• Hire top talent, help them perform, grow and develop as professionals,
• Develop new business opportunities, anticipate issues and improve processes

 

WHAT YOU WILL BRING TO THE RIDE

• At least 5 years of relevant experience in managing a high-performer commercial team; working in multiple countries and markets will be a plus
• Led negotiations of multi-million contracts and you're comfortable of building relationships with C-level of other organizations
• Highly motivated, results-driven, strategic thinker, with strong leadership and bu