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Key Account Manager, National Partners – Italy

GlovoGlovo·Logistics and Delivery

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~12 min

Company site

Posted

85 days

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About the role

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

Our culture and strong values.

Our career development philosophy.

Our commitment to being a force for good.

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

  • Own strategic partner relationships end to end, including understanding P&L tracking, leading co-marketing efforts to drive awareness and activation, ensuring operational excellence and building engagement (partner’s meetings and business reviews)
  • Be responsible for developing and maintaining strong, long-term relationships with our top clients
  • Lead tough negotiations to establish a strong working partnership grounded on sustainable economics for both parties
  • Be responsible for our partners' business performance, analyze their main KPIs and ensure growth MoM. Track and report performance metrics
  • Understand client needs, goals, and challenges to provide strategic solutions. Take action to reach your goals and company OKRs
  • Improve Glovo’s revenue through commission renegotiation and selling assets.
  • Get feedback from our partners and translate it into product, marketing, and operations improvement
  • Actively collaborate with your internal teams and learn from each other in a supportive environment that allows you to grow, develop and make a difference

WHAT YOU WILL BRING TO THE RIDE

  • At least 3 years of experience in high-performance account management
  • Strong Commercial skills and a proactive approach to account management
  • Project management skills, highly organized and detail-oriented
  • Good knowledge of GSuite and MS Office. Looker is a Plus
  • Native Italian and English Fluency
  • Good communication and interpersonal skills
  • Problem solver, data-driven with an analytical approach
  • An empathetic, inclusive, and curious attitude

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • An enticing equity plan that lets you own a piece of the action.
  • Top-notch private health insurance to keep you at your peak.
  • Monthly Glovo credit to satisfy your cravings!
  • Discounts on transportation, food, and even kindergarten expenses.
  • Discounted gym memberships to keep you energized.
  • ️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • Enhanced par
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Aplyr's read

Glovo revolutionizes local delivery with a diverse team driving innovation in logistics and consumer convenience. It's a hub for those passionate about fast-paced, impactful work.

Synthesized from recent postings & public sources

What's promising

  • Glovo offers a dynamic work environment with opportunities for rapid career growth.
  • The company is expanding its global footprint, providing international career opportunities.
  • Glovo invests in technology, enhancing user experience and operational efficiency.

What to watch

  • The delivery industry is highly competitive, posing challenges for market share retention.
  • Glovo's rapid expansion may lead to operational strain and resource allocation issues.
  • Regulatory changes in different markets could impact Glovo's business model and operations.

Why Glovo

  • Glovo allows users to order virtually anything, not just food, from local businesses.
  • The company emphasizes a diverse and inclusive workplace across various roles and regions.
  • Glovo's platform integrates local culture by connecting consumers with their favorite local vendors.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Glovo

Glovo is a Spanish on-demand delivery service that connects users with local couriers to deliver products from restaurants, grocery stores, and other retailers. The company has significantly impacted the logistics and food delivery industry by providing a platform that allows consumers to order anything from their favorite local businesses quickly.

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