Program Manager Project Management Office, Japan Launch & Expansion

Launch and Execution (L&E) team builds Amazon Japan's logistics network from strategy to go-live, and PMO is the backbone that makes it repeatable, scalable, and visible. This role owns the systems, standards, and coordination that let hundreds of projects succeed.

Career Path
What makes L&E unique is that we do not simply sit between strategy and execution—we own both.
Few organizations within Amazon offer the opportunity to lead end-to-end, from upstream decisions such as network strategy and investment prioritization to on-the-ground execution and operational stabilization.
In L&E, you are not confined to a single site or function. You operate with a network-wide perspective across Japan Operations, constantly balancing local execution with system-level optimization.
This naturally builds the ability to think and decide not in silos, but in terms of overall impact.
With high ownership and accountability, L&E provides hands-on experience in driving complex, ambiguous projects to completion.
This experience accelerates growth not only as a project manager, but as a future leader who can shape and execute strategy.
For those who want to move beyond “delivering tasks” and instead define, decide, and build what comes next, L&E offers a uniquely dense and rewarding environment.
Within L&E, PMO is not a support function. The systems thinking, cross-functional exposure, and end-to-end ownership you build here create a foundation that extends well beyond traditional project management. Where that leads depends on you, but the skills you develop here translate wherever the ability to bring structure to complexity and clarity to ambiguity is valued.

Key job responsibilities
・Standardization — Design, maintain, and improve the SOPs, playbooks, and governance frameworks that give L&E consistent, scalable execution — working closely with teams to ensure what we build actually gets adopted and used.
・Business intelligence — Own and evolve dashboards, reports, and analytical views across our PMIS ecosystem to maintain a single source of truth, connect teams with shared visibility, and surface risks early — before they become fires.
・Workforce coordination — Manage the sourcing, onboarding, and day-to-day coordination of contingent and temporary staff who are essential to L&E's operations — making sure we bring in the right people and set them up to succeed.
・Execution quality — Monitor project health across teams, understand where complexity and constraints intersect, and design the right level of reporting — enough signal to act on, without unnecessary overhead.
・Global connection — Collaborate with worldwide PMO peers to exchange best practices, contribute to excellence initiatives, and keep JP L&E sharp and connected.


About the team
About Amazon Japan Operations
Amazon Japan Operations (JP Ops) is responsible for Amazon Japan’s end-to-end logistics and operations in Japan, operating a large-scale, highly integrated supply chain spanning from First Mile to Last Mile. Through Fulfillment Centers (FC), Sort Centers (SC), Delivery Stations (DS), and Sub Same-Day Delivery stations (SSD), we continuously challenge ourselves to deliver packages faster, more reliably, and at lower cost.

About End-to-End Supply Chain & Speed Services
End-to-End Supply Chain & Speed Services is the core organization within JP Ops that owns supply chain strategy as well as network design and execution. By integrating Supply Chain, Network Design/Planning, and Transportation Planning, the organization optimizes forecasting, planning, network flow, and execution in an end-to-end manner. It also leads speed-focused services such as Same-Day Delivery, Quick Commerce, freezer and perishable grocery, and micromobility, enabling rapid innovation at scale to continuously elevate customer experience.

About JP Launch and Expansion (L&E)
JP Launch and Expansion (L&E) is the project management organization under End-to-End Supply Chain & Speed Services that turns supply chain strategy into a real, operating network. L&E owns execution end-to-end—from upstream activities such as site selection, investment return analysis, and internal investment approvals, through launch planning, hiring, system configuration, training, and go-live readiness. L&E does not stop at planning or approvals. We make decisions, drive execution on the ground, and build Amazon Japan’s operations as real, operating sites.
Spanning from First Mile to Last Mile, L&E plays a central role in driving Launch & Expansion across JP Ops.

L&E is currently composed of the following teams:
Core Planning and Execution (CPE)
CPE manages the Last Mile Core network composed of DS, XPT, and AMPL, covering new launches, closures, and network configuration changes.
The team leads end-to-end execution, including site selection, investment business case design, in