Technical Coordinator-Investor AML

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

The Transfer Agency department provides a third party fund administration service to numerous fund management companies covering the full range of shareholder servicing functions including dealing, registration, settlements, distributions, commissions and statements.

The team provides technical support to the operational areas, independent handling of complaints, undertake process reviews, co-ordinate audit visits, providing management information and analysis.

The Technical Coordinator

• Supports the Team Leader in ensuring operational efficiency with respect to workflow distribution and ensuring the effective the use of staff resources.
• Carries out complex activities with significant financial, client, and/or internal business impact. Able to serve as a key subject matter expert and mentor to other more junior level employees.
• May manage daily operational activities and supervise day-to-day work of junior level employees (but not a formal management role).
• Takes responsibility for the timely and accurate completion of workload allocated including tasks processed through Northern Trust’s workflow process. • Actively participates in the review of investor documentation and information in adherence with Northern Trust’s AML processes and procedures.
• Works with colleagues and line management in reviewing such investor documentation and efficiently highlighting outstanding investor due diligence documentation (if any) to the Investor AML Department in Ireland, by agreed modes of communication, with professionalism of approach and timely escalation of material issues arising.
• Escalates and assists with resolution of more complex problems and critical issues, including those received from other Northern Trust partners (including primarily the Northern Trust Investor AML Department in Ireland).
• Works with colleagues and line management to ensure that all queries from other Northern Trust partners (including primarily the Northern Trust Investor AML Department in Ireland) are dealt with efficiently and professionally.
• Takes responsibility for completion of support services for Ireland & UK Investor AML processes and procedures in conjunction with Northern Trust colleagues in Ireland and provides regular, meaningful and accurate periodic updates to his/her line manager and colleagues in Bangalore, Pune and Ireland.
• Maintains strong working relationships with partners in Northern Trust Investor AML Department in Ireland.
• Works with his/her line management and other colleagues to ensure that the Investor AML support teams in Bangalore and Pune meet the required audit, risk and compliance standards as determined, from time to time, in accordance with advised changes in processes and procedures pursuant to amendments in prevailing legislation, guidance and best practice.
• Maintains an up to date knowledge of Investor AML good practice and uses this knowledge to promote enhancements to Northern Trust’s AML processes and procedures.
• Performs additional work where volume or absence requires such workload to be completed.  
• The successful candidate is required to comply, and ensure direct and indirect reports comply, with the global AML regulatory regime in which Northern Trust operates as appropriate to the above role.
• The successful candidate is expected to exercise due care and diligence, and ensure that the responsibilities of the role are organized and controlled within the ambit of regulation, compliance and risk management.
• The successful candidate is required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of such duties.

The ideal candidate should have a fair amount of the following skills and experience:

• Knowledge of day-to-day AML processes and procedures and the wider funds administration business.
• Previous experience in AML
• Strong organizational and communication skills.
• Effective risk management.
• Demonstrated ability to research and understand complex issues and deliver solutions agreed with line management. General knowledge of the global Investor AML regulatory environment.
• General knowledge of Microsoft Office applications relating to designated areas of responsibility.
• Bachelor’s degree with emphasis in Accounting, CA or ICWA Inter/Master degree/IAQ/IOC or equivalent a plus
• Experience in Audit/Operational Control/ Risk, Accounting / financial services/ capital markets work experience or equivalent
• Should be flexible for shifts and extended working hours.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.