About the role
If you’re here, it’s because you’re looking for an exciting ride.
A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.
We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.
Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.
Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.
What makes our ride unique?
Our culture and strong values.
Our career development philosophy.
Our commitment to being a force for good.
We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.
YOUR MISSION
We are looking for a highly skilled and motivated Business Analyst to become part of our Loyalty team within Growth HQ. The Loyalty team is responsible for the strategy definition and product development of Glovo’s loyalty subscription based program (called Glovo Prime). Glovo Prime aims to increase customer retention and frequency by offering a set of exclusive amazing benefits: unlimited free deliveries, reduced fees and exclusive promotions! It’s successfully reaching high and fast growing user penetration in most of our markets (and we’re planning to keep expanding it!).
As a Business Analyst in the Loyalty team, you will play a key role in keeping scaling and optimizing the impact of our successful and loved Glovo Prime. You will work with Product, Data, CRM and local Growth teams, and obsess with turning Glovo Prime into a vital engagement lever for us with outstanding performance metrics.
Glovo is a fast moving, dynamic environment where flexibility and adaptability are key attributes. The successful candidate is a self-starter with a passion for data analytics and continuously demonstrates an ability to tackle complex problems and implement solutions.
THE JOURNEY
- Define and execute Glovo Prime’s strategy (including the definition of pricing, benefits, conditions) for the different countries. You’ll be responsible for nurturing the relationship between Loyalty HQ and the countries.
- Create A/B test plans and manage them end to end - incl. design, implementation, analysis and communication. You’ll be responsible for drawing detailed and actionable conclusions.
- Own dashboards and build new tools to improve the visibility of key metrics to track Glovo Prime’s performance. You’ll need to ensure these tools are scalable and up-to-date.
- Understand and deep-dive into the data to find the root causes and the levers we can act upon to improve KPIs (and be accountable for them).
- Actively collaborate with your colleagues (Product managers, Data analyst, CRM and local Growth teams) and learn from each other in a supportive environment that allows you to grow, develop and make a difference.
- Contribute towards the continuous growth of Glovo Prime through out-of-the-box thinking.
WHAT YOU WILL BRING TO THE RIDE
- Bachelor's degree in Math, Engineering, Stats, Economics or quantitative field.
- 1-2 years of prior experience in a data-driven environment delivering actionable insights.
- Ninja expertise with Excel / Google Sheets is a must.
- Advanced SQL is mandatory. Proficiency is a plus.
- Skilled in Python, R or similar is a plus.
- Experience working with large data sets
- Ease in learning fast and adapting your
Aplyr's read
Glovo revolutionizes local delivery with a diverse team driving innovation in logistics and consumer convenience. It's a hub for those passionate about fast-paced, impactful work.
What's promising
- •Glovo offers a dynamic work environment with opportunities for rapid career growth.
- •The company is expanding its global footprint, providing international career opportunities.
- •Glovo invests in technology, enhancing user experience and operational efficiency.
What to watch
- •The delivery industry is highly competitive, posing challenges for market share retention.
- •Glovo's rapid expansion may lead to operational strain and resource allocation issues.
- •Regulatory changes in different markets could impact Glovo's business model and operations.
Why Glovo
- •Glovo allows users to order virtually anything, not just food, from local businesses.
- •The company emphasizes a diverse and inclusive workplace across various roles and regions.
- •Glovo's platform integrates local culture by connecting consumers with their favorite local vendors.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Glovo
Glovo is a Spanish on-demand delivery service that connects users with local couriers to deliver products from restaurants, grocery stores, and other retailers. The company has significantly impacted the logistics and food delivery industry by providing a platform that allows consumers to order anything from their favorite local businesses quickly.
