Student Loan Manager (Banking Experience OK)

Confirmed live in the last 24 hours

Worcester Polytechnic Institute

Compensation

$55,000 - $60,000/year

Worcester

On-site

Posted April 15, 2026

Job Description

JOB TITLE

Student Loan Manager (Banking Experience OK)

LOCATION

Worcester

DEPARTMENT NAME

Office of Financial Aid

DIVISION NAME

Worcester Polytechnic Institute - WPI

JOB DESCRIPTION SUMMARY

The Student Loan Manager plays a central role in helping WPI students access the funding they need to succeed through federal, state, institutional, and private loan programs.

We welcome applicants with backgrounds in banking, lending, or financial services. Relevant, transferable experience in areas such as compliance, customer counseling, and financial analysis will be considered in place of direct financial aid experience.

With over 99% of undergraduates receiving some form of financial aid, this position carries real impact, serving as the primary expert students and families rely on when navigating one of the most consequential financial decisions of their lives. If you're detail-oriented, thrive in a compliance-driven environment, and are motivated by helping students succeed, this role is worth a closer look.

Work Arrangement: On-site during standard business hours, with hybrid flexibility once established in the role.

JOB DESCRIPTION

Loan Program Administration 

Manage federal loan processing end-to-end, including eligibility, origination, certification, disbursement, error resolution, and borrower requirements

Review and process Parent and Graduate PLUS Loan applications, including approvals, denials, and all required actions

Serve as liaison between students, the U.S. Department of Education, and private lenders to resolve issues and ensure accurate loan records

Reconcile federal loan disbursements between COD and the institutional student information system, including month-end and year-end closeout

Collaborate with the Bursar and Finance Office to ensure accurate cash receipt posting and account reconciliation

Massachusetts No Interest Loan (MA NIL) 

Conduct outreach to eligible students and assist with required loan documentation

Generate promissory notes and disclosure statements and manage submission to the State

Perform monthly reconciliation between State and WPI records

Student Counseling and Financial Aid Packaging 

Counsel students and families on federal, private, and alternative financing options

Package financial aid for graduates and summer students based on FAFSA data, enrollment status, and federal requirements

Serve as primary contact for graduate financial aid inquiries and liaise with Graduate Admissions

Qualifications 

Bachelor's degree required; significant relevant experience considered

Two or more years in loan processing, financial aid, or a related field

Preference for working knowledge of Title IV federal financial aid regulations or banking and loan regulations

Experience with student information, banking or loan systems; PowerFAIDS familiarity a plus

Strong attention to detail, communication skills, and ability to manage competing priorities

Salary Grade 6: $55,000 - $60,000 per year (depending on experience)

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.

Compensation at WPI

FLSA STATUS

United States of America (Exempt)

WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making. It is committed to maintaining a campus environment free of harassment and discrimination.