About the role
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters.
Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself.
We're backed by a16z, BCV, General Catalyst, and Y Combinator. More than 1,500 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows on Pylon. We're also featured on the Enterprise Tech 30 List.
The Role
Own full-cycle sales for inbound and outbound opportunities
Source a portion of your own pipeline via outbound
Sell to B2B tech companies (<500 employees), with exposure to larger accounts over time
Run discovery, demos, trials (1–2 weeks), and close
Requirements
2+ years of SaaS sales experience
Experience selling $10k–$100k ARR deals
Comfortable with outbound prospecting
Able to sell differentiated, technical products
Based in SF or NYC and willing to work in-person
Nice to Haves
Sold into competitive markets
Experience selling to Support, Success, or Post-Sales teams
Familiarity with AI-driven products
Sales Stack
Salesforce
Scratchpad
Salesbricks
Benefits
Fully covered medical, dental, and vision insurance for employees
401(k) retirement plan
Commuter benefits
Parental leave
️ 14 company holidays + unlimited PTO
️ Annual offsite
Lunch, dinner, and snacks at the office
️ Fitness stipend
Aplyr's read
Pylon is at the forefront of energy technology, attracting professionals passionate about innovation in energy management and optimization.
What's promising
- •Pylon offers cutting-edge solutions in energy management, appealing to tech-savvy professionals.
- •The company is expanding rapidly, with numerous roles across various departments.
- •Pylon's focus on innovation attracts top talent in the tech and energy sectors.
What to watch
- •Limited public information about Pylon's financial stability and market position.
- •High growth may lead to challenges in maintaining company culture and employee satisfaction.
- •The niche focus on energy technology might limit broader career opportunities.
Why Pylon
- •Pylon specializes in energy optimization, setting it apart from general tech companies.
- •The company offers roles that blend technology with energy sector expertise.
- •Pylon's innovative approach attracts professionals interested in sustainable energy solutions.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Pylon
Pylon is a technology company that specializes in providing innovative solutions for energy management and optimization.
