Associate Project Manager, Japanese Speaking (Night Shift)

OVERVIEW:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.   

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success. 

Guidepoint is seeking a dynamic Associate Project Manager to join our growing team. This role is pivotal in delivering high-quality primary research insights to clients by connecting them with the most relevant industry experts. The ideal candidate thrives in a fast-paced, collaborative environment and plays a key role in supporting global client service delivery across multiple industries.

Who We Are:  

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth

What You Will Own: 

• Partner with global Project Managers to support clients in gathering primary research insights
• Identify, recruit, and manage industry experts for consultations and surveys based on client needs
• Screen expert profiles and responses to assess subject matter expertise and suitability
• Coordinate and schedule expert consultations and meetings between advisors and clients
• Ensure compliance with client requirements and maintain accurate records in Guidepoint’s CRM system
• Collaborate closely with international team members to optimize service delivery
• Support Japanese clients during night shift coverage, providing continuity when Japan-based Project Managers are offline

Experience You Will Bring:  

• Bachelor’s or Master’s degree
• 2–3 years of experience in client service, account management, or a related role
• Fluency in English and Japanese (spoken and written)
• Strong sense of urgency and ability to manage multiple priorities in a fast-paced environment
• Excellent interpersonal skills and ability to communicate effectively at all professional levels
• Proven ability to work both independently and as part of a global team
• Experience working in an entrepreneurial or high-growth environment

Skills You Will Bring: 

• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Intellectual curiosity and eagerness to learn across industries
• Comfort working with global stakeholders across time zones
• Ability to deliver high-quality client service under tight timelines
• Attention to detail and strong judgment in assessing expert suitability

What We Offer: 

• 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days 
• Social insurances and housing fund 
• Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
• Free snacks and beverages in the office, including free coffee 
• Competitive salary depending on experience. 
• Casual work environment,
• Monthly birthday celebration, team building, and other social events 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, whi