Sr. ServiceNow Developer

Confirmed live in the last 24 hours

Accenture Federal Services

Compensation

$98,500 - $184,900/year

Washington, DC

On-site

Posted March 30, 2026

Job Description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

Job overview:

As a Senior ServiceNow Developer, you will play a pivotal role in designing, developing, and implementing innovative solutions within the ServiceNow platform. Your primary focus will be on delivering a high-quality technical solution in the ServiceNow Public Sector Digital Services (PSDS) application with implementation of NowAssist and Virtual Agent components. Leveraging your expertise in ServiceNow, you will create seamless, user-friendly workflows and automated processes enhancing operational efficiency for our client. This role demands collaboration with cross-functional teams to ensure technical deliverables meet organizational goals and adhere to industry and ServiceNow best practices. A strong background in ServiceNow development and implementation, coupled with proactive problem-solving skills, is essential. Adaptability to changing project requirements and delivering results in a fast-paced environment will make you a valuable team asset.

Here's what you need:

Deep understanding of ServiceNow's architecture and capabilities
7+ years of experience in implementing and supporting the ServiceNow platform
Implementation and support experience in ServiceNow Public Sector Digital Services (PSDS) and/or Customer Service Management (CSM)
Familiarity with implementation of NowAssist and Virtual Agent; along with related out of the box processes
Experience troubleshooting, optimizing, and maintaining existing ServiceNow applications to ensure continued operations and scalability
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer or Implementation Specialist in CSM or PSDS

Eligibility requirements:

Active secret clearance required

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. goaidatadesign