About the role
We’re rethinking homes for how people really live, and we’re looking for a AU Logistics Operation Specialist to join our Logistics Operations team to help shape the future of living - one thoughtful detail at a time.
Operations at Castlery makes it all work streamlining processes and elevating every customer touchpoint.
This is a fully remote role based in Malaysia, supporting our AU logistics operations.
What you'll be doing:
- Own end-to-end outbound operations, ensuring timely order processing, carrier collections, and daily dispatch execution while maintaining service level commitments.
- Monitor warehouse dispatch capacity, outbound workflows, and carrier performance, proactively identifying and resolving bottlenecks that may impact fulfilment timelines.
- Manage escalated outbound and delivery-related issues, conducting investigations and driving resolutions independently to minimise operational and customer impact.
- Coordinate cross-functionally with Warehouse, Customer Experience, Supply Chain, and Logistics teams to support operational requirements, showroom replenishments, and continuous improvement initiatives across outbound operations.
What you’ll need to succeed:
- Experience managing transport and last-mile delivery operations, with a strong understanding of end-to-end outbound processes from order release through successful customer delivery.
- Proficient in TMS, ERP, or similar operational systems, with the ability to analyse performance data, identify trends, and drive data-backed corrective actions.
- Ability to analyse operational data, identify gaps or inefficiencies, and translate insights into practical corrective actions
Built for Real Life, Designed for What’s Next
At Castlery, we’ve spent over a decade building a brand people love by designing furniture for real life - durable, beautiful, and made to keep up with change.
Now, we’re focused on what’s next: scaling with care, crafting better experiences, and growing a team that’s as intentional as our design philosophy.
If you believe that good homes create good lives, come build with us.
Aplyr's read
Castlery is a design-focused furniture brand attracting professionals in logistics, marketing, and sales who value stylish, affordable home furnishings.
What's promising
- •Castlery offers a diverse range of stylish, affordable furniture appealing to design-conscious consumers.
- •The company is expanding globally, creating opportunities in logistics, marketing, and sales across multiple regions.
- •Focus on quality and design helps Castlery stand out in the competitive furniture market.
What to watch
- •Limited public information about the company's financial health and long-term stability.
- •Potential challenges in scaling operations while maintaining product quality and customer satisfaction.
- •High competition in the direct-to-consumer furniture market could impact growth and market share.
Why Castlery
- •Castlery's direct-to-consumer model allows for competitive pricing without compromising on design.
- •The brand emphasizes a seamless blend of style and affordability, catering to modern consumers.
- •Global expansion efforts highlight Castlery's ambition to become a leading international furniture brand.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Castlery
Castlery is a direct-to-consumer furniture brand that offers a wide range of stylish and affordable home furnishings, focusing on quality and design.
