Senior Technical Operations Solutions Consultant

Position Summary

The Senior Technical Operations Solutions Consultant enhances warehouse efficiency by analyzing, mapping, and optimizing operational processes with a strong focus on SAP Warehouse Management (WM) and Extended Warehouse Management (EWM). This role leads process improvement initiatives, develops and implements SOPs, and partners with cross-functional teams to integrate new procedures and technologies. The Senior Consultant also manages and develops a team of Junior Operations Consultants, ensuring high-quality delivery and continuous improvement across client engagements.

Essential Functions & Responsibilities

• Leads assessments of warehouse and supply chain processes, focusing on SAP WM/EWM environments to identify improvement opportunities.
• Develops process maps, identifies bottlenecks, and recommends actionable strategies to enhance operational performance.
• Designs, updates, and implements clear, practical, and error-proof SOPs aligned with industry standards and SAP best practices.
• Facilitates client workshops, gathers requirements, and helps clients prioritize operational changes.
• Partners with supply chain leaders and stakeholders to ensure seamless integration of new processes and technologies.
• Guides Junior Operations Consultants in developing training materials and supporting SOP implementation.
• Monitors performance metrics, conducts audits, and drives continuous improvement initiatives.
• Stays current on industry trends, SAP WM/EWM capabilities, and emerging best practices.
• Manages, coaches, and evaluates Junior Operations Consultants; participates in hiring and talent development.
• Travels up to 50% to client sites to evaluate operations and support implementation activities.
• Promotes a high-performance, collaborative culture and adheres to all quality and information security standards.

Minimum Requirements

• Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, or related field; or equivalent experience.
• 8+ years of experience creating and implementing SOPs to improve warehouse operations.
• 8+ years of experience analyzing warehouse processes and developing actionable solutions.
• 8+ years of experience mapping current and future-state processes.
• 8+ years of hands-on experience with SAP WM and EWM.
• Experience with Lean, Six Sigma, or other process improvement methodologies.
• Active or obtainable U.S. government security clearance (U.S. Citizenship required).
• Strong project management skills with the ability to lead complex operational initiatives.
• Excellent communication skills with the ability to translate complex concepts for diverse stakeholders.
• Proven ability to lead, coach, and develop junior team members.
• Ability to travel up to 50%.

Nice to Have (Not Required)

• Certification in Lean, Six Sigma, or other process improvement methodologies.
• Prior consulting experience in a similar operations or SAP-focused role.
• Experience using SAP modules beyond WM/EWM.
• Experience working with U.S. Government agencies (DLA preferred).
• Familiarity with warehouse automation, Industry 4.0 technologies, or digital supply chain tools.
• Exposure to change management, training development, or workshop facilitation.
• Technical profi