Product Operations Lead

Confirmed live in the last 24 hours

Sword Health

Compensation

EUR56k - EUR120k/per-year-salary

Porto

On-site

Posted March 25, 2026

Job Description

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at www.swordhealth.com.

The Product Operations Lead (Chief Of Staff) for Product & Platform supports the execution and operational effectiveness of a specific product and the platform team. The role ensures that product initiatives are well-coordinated, priorities are clearly defined, and teams have the operational structure and insights needed to deliver efficiently.

Working closely with Product, Engineering, and Platform leaders, this role helps translate strategic priorities into actionable plans, maintains visibility over ongoing initiatives, and ensures alignment across stakeholders. The position plays a key role in improving operational processes, tracking performance metrics, and enabling teams to scale product delivery effectively.

Team: This role partners closely with the Product and Platform teams, collaborating with engineering, product management, operations, and other cross-functional stakeholders.

The position supports planning, coordination, and execution of product initiatives, ensuring alignment on priorities, timelines, and delivery milestones while enabling efficient collaboration across teams.

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