About the role

Job Title:

Specialist, Technical Sales

Job Description

The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions, and resolves client issues while fostering relationships to enhance sales opportunities. He/she/they will also deliver technical training and communicate customer feedback to drive product and service improvements.

Attend customer meetings and conduct sales presentations to showcase products and services
Provide technical expertise to support aggressive sales goals and customer inquiries
Prepare and deliver moderately complex technical proposals and presentations for sales support
Identify and analyze customer needs to develop strategies that competitively address demands
Advise customers and sales teams on technical aspects of products while aligning with their goals
Provide training sessions utilizing technical expertise to enhance customer understanding and product use
Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction
Build relationships with decision-makers at various levels to strengthen stakeholder engagement

Location:

MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO

Language Requirements:

Time Type:

Full time

Skills & Tags

sales

Aplyr's read

Concentrix excels in delivering customer experience solutions globally, attracting professionals in technology and customer engagement to enhance business performance.
Synthesized from recent postings & public sources

What's promising

•Concentrix offers diverse career opportunities across technology and customer service roles.
•The company has a strong global presence, providing international career mobility.
•Investment in technology solutions enhances their competitive edge in customer engagement.

What to watch

•High employee turnover is a common issue in the BPO industry.
•Work-life balance can be challenging due to demanding client needs.
•Limited public information about career growth opportunities within Concentrix.

Why Concentrix

•Concentrix's focus on technology-driven customer solutions differentiates it in the BPO sector.
•The company supports bilingual and multilingual roles, reflecting its global client base.
•Concentrix's strategic partnerships enhance its service offerings and market reach.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Concentrix

Concentrix

concentrix.com

View company

Concentrix is a global provider of customer experience solutions and technology, specializing in customer engagement and improving business performance.