About the role
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Responsible for the strategic design, operational execution, and continuous improvement of White Cap’s final mile delivery platform across Central Dispatch markets and Customer Delivery Hubs (CDHs). Ensures final mile operations are scalable, cost-effective, customer-focused, and aligned with White Cap’s growth and profitability objectives.
This position operates with a high level of autonomy and ownership. In the current state, the role functions as a senior individual contributor while establishing the foundation for future team expansion. As the program evolves, this role will assume direct people leadership responsibilities, including hiring, coaching, and performance management
Major Tasks, Responsibilities and Key Accountabilities
Own the end-to-end final mile delivery strategy across all final mile locations, specializing in Central Dispatch and CDH networks.
Design scalable operating models that support market growth and service reliability.
Identify cost, service, capacity, and execution risks and implement corrective actions.
Develop, document, and maintain SOPs governing final mile execution.
Own training content and deployment to ensure consistent field adoption.
Audit adherence to SOPs and address gaps through corrective action and retraining.
Design and own KPIs tied to growth, profitability, service, and execution quality.
Produce executive-ready reporting and performance insights.
Use data to drive continuous improvement and prioritization decisions.
Partner with Transportation, Operations, IT, Finance, and external vendors.
Influence without authority to drive alignment and execution.
Communicate risks, progress, and results to leadership.
Embed safety standards into final mile SOPs and daily execution.
Ensure customer experience remains central to decision-making.
Proactively resolve issues impacting service reliability or safety.
Establish clear performance expectations and accountability standards.
Coach and develop associates as the team structure is introduced.
Build a high-performing team through effective hiring, onboarding, and development.
Nature and Scope
Solutions require analysis and investigation.
Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
Manages a group or team of professional individual contributors and/or indirectly supervises support staff.
Work Environment
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Frequent periods are spent standing or sitting in the same location with some opportunity to move about. Occasionally there may be a requirement to stoop or lift light material or equipment (typically less than 8 pounds).
Typically requires overnight travel 30% of the time.
Education and Experience
Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.
Preferred Qualifications
Although this role is Remote, preferred candidates will reside in Eastern or Central time zones.
Advanced proficiency in Excel and Word (Power BI preferred).
Advanced knowledge of OTM, Oracle ERP, Descartes OnDemand, and Geotab.
Proven ability to lead complex initiatives end-to-end.
Demonstrated leadership, accountability, and independent execution.
Advanced proficiency in Excel and Word (Power BI preferred).
Advanced knowledge of OTM, Oracle ERP, Descartes OnDemand, and Geotab.
Proven ability to lead complex initiatives end-to-end.
Demonstrated leadership, accountability, and independent execution.
If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.
Aplyr's read
White Cap Supply Holdings is a key player in construction supplies, attracting hands-on professionals in logistics, sales, and project management roles.
What's promising
- •White Cap is a leader in the North American construction supply market.
- •The company offers diverse roles, from warehouse to management positions.
- •White Cap provides essential products and services to construction professionals.
What to watch
- •The construction supply industry is highly competitive, posing market challenges.
- •Limited public information about company culture and employee satisfaction.
- •Economic downturns can significantly impact construction-related businesses.
Why White Cap Supply Holdings
- •White Cap specializes in a comprehensive range of construction and industrial supplies.
- •The company supports contractors with tailored solutions and services.
- •White Cap's wide distribution network enhances its market reach and efficiency.
Aplyr’s read is generated by AI from public sources. Was it useful?
About White Cap Supply Holdings
White Cap is a leading distributor of construction and industrial supplies in North America, providing a wide range of products and services to contractors and construction professionals.
