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Retail Operations & Experience Manager

BoseBose·Consumer Electronics

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Posted

81 days

01

About the role

At Bose Corporation, we believe sound is the most powerful force on earth — and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound. 

  

Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation. 

Job Description

Summary of key responsibilities

Retail Experience plan at assigned resellers
Management and continuous improvement of all elements of in-store execution to achieve POS productivity targets:
Brand presentation & placement
Product, display & content health & functionality
Store maintenance
Wow audio experience, focused on showcasing Bose innovation
Sell-through representatives and promoters
Shelf in-stock levels, partnering with Supply Chain team
RSP advocacy, in partnership with training
Product launch planning & deployment coordination

Internal Bose work

Partner with Bose Reseller Team to define and deliver annual business goals by country and reseller
Lead Reseller Team and Customer in creating and executing Bose vision of retail excellence and strategies necessary to deliver that vision and the business goals
Manage retail operations with Resellers, Bose internal stakeholders (Merchandising, Display Operations, Training, Supply Chain, Category Sales, Channel Marketing, etc) and Third-Party Labor (3PL) agencies
Partner with procurement to negotiate 3PL contracts, manage resources and planning, evaluate performance and define corrective actions to achieve POS productivity targets
Leverage Global Merchandising plans to deliver and improve reseller in-store experience, consistently with product lifecycle planning
Develop and maintain retail operations reporting and score carding (merchandising, advocacy, training, service, POS productivity, etc)
Manage budget for merchandising, service, RSP training & advocacy, field management, in line with given guidelines
Evaluate performance of all Bose retail activities & KPIs, recommending improvements to increase sell-through
Provide planning and support to ensure maximum compliance to Bose – Reseller agreements. Work with Omnichannel Marketing to establish ROI measure for in-store investment
Represents the country and the reseller(s) within the Global Marketing Retail Operations Team, gathering shopper & retailer omnichannel insights to inform Regional Retail Experience Vision & Strategy

External Reseller work

Partner with reseller to maintain updated portfolio of reseller POS info, including store tier, formats, displays & placement, store contacts
Joint Business Planning to create and lead Annual Retail Plan that delivers business expectations
Create and deliver a Reseller HQ focused operational improvement plan, focused on in-store execution activities to achieve POS productivity targets
Lead sell-in/sell-through of national initiatives with Reseller personnel responsible for merchandising, display, execution and RSP training
Identifies reseller requirements and needs to enhance product launch, displays, training and promotional execution
Works closely with Supply Chain to integrate solutions from Bose to the shelf to increase sell-through and POS KPIs
Drive RSP advocacy by ensuring proper supporting documents (on-line & in-store), teaching aids and communication tools are being utilized to inform and educate the field sales team
Assess RSP learning through in-store execution, partner with Bose internal team and third parties to plan & deploy RSP training as needed
Visit stores regularly, with and without external agencies, to assess execution and drive continuous improvements
Gather retailer insights to inform Bose Global Consumer Sales plans and multi-year strategy

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

Skills & Tags

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Aplyr's read

Bose is a leader in audio innovation, attracting talent passionate about cutting-edge sound technology and immersive listening experiences.

Synthesized from recent postings & public sources

What's promising

  • Bose is renowned for pioneering noise-canceling technology, setting industry standards.
  • The company invests heavily in R&D, fostering innovation in audio engineering.
  • Bose offers diverse roles, from software engineering to industrial design, appealing to various skill sets.

What to watch

  • Bose operates in a highly competitive consumer electronics market, facing pressure from new entrants.
  • The company's focus on premium products may limit its market share in budget segments.
  • Limited public information about Bose's internal culture and work-life balance.

Why Bose

  • Bose's commitment to sound quality and innovation differentiates it in the audio equipment industry.
  • The company has a strong legacy of audio research and development.
  • Bose's proprietary technologies are integral to its brand identity and market positioning.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Bose

Bose Corporation is an American company that specializes in audio equipment, known for its high-quality sound systems and noise-canceling headphones.

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