Project Coordinator/Scrum Master

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary:
We are looking for a highly organized and proactive Project Coordinator to help drive cross-functional projects and ensure smooth collaboration across development, QA, infrastructure, and business teams. This role focuses on project execution, team coordination, and the facilitation of Agile ceremonies. The ideal candidate will have experience as a Scrum Master, Project Coordinator or in a similar role where communication, organization, and delivery were key to success.

Key Responsibilities:

• Coordinate cross-functional activities to ensure project milestones are met on time and within scope.
• Facilitate Agile ceremonies such as daily stand-ups, sprint planning, retrospectives, and demos.
• Collaborate with Product Owners, Business Analysts, and Technical Leads to refine requirements and ensure team alignment.
• Track and report on project progress, risks, and dependencies using tools like Azure DevOps, JIRA, Confluence, or equivalent.
• Identify and resolve roadblocks, escalating issues when necessary to ensure continued progress.
• Support project documentation including project plans, timelines, meeting notes, and status reports.
• Assist in backlog grooming and user story definition to ensure readiness for development.
• Foster a positive and productive team environment by promoting collaboration, accountability, and transparency.

Required Qualifications:

• 2+ years of experience in a Project Coordinator and/or Scrum Master role.
• Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence, Azure DevOps).
• Strong organizational skills with the ability to manage multiple priorities and projects.
• Excellent verbal and written communication skills, with the ability to interface effectively with both technical and non-technical stakeholders.
• Detail-oriented and proactive, with a focus on driving results and continuous improvement.
• Experience preparing project documentation and facilitating team meetings.

Preferred Qualifications:

• Certified Scrum Master (CSM), PMI-ACP, or similar Agile certification.
• Experience working in software development or IT infrastructure environments.
• Understanding of SDLC, change management, and release coordination.
• Exposure to stakeholder management and requirements gathering.

Employee Type:
 

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.