Senior People Operations Generalist

WHAT IS BOX?

Box (NYSE  BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day. contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

 

WHY BOX NEEDS YOU

This individual will be a key partner for the PeopleOps organization that will be responsible for, but not limited to providing front line support to boxers and managers on People related inquiries, on-boarding and off-boarding of Boxers, executing and supporting People programs and processes and in helping create an awesome employee experience at Box!  We are looking for someone who can help us to scale in a way that will support our continued growth.  This position will report to the Head of Japan People & Communities.

 

RESPONSIBILITIES

• Serves of first point of contact to Boxers and managers for policy/procedure questions, HRIS inquiries, on-boarding and off-boarding and other range of generalist activities.

• Effectively manages inquiries and is able to resolve escalated concerns with little guidance or direction. 

• Assist with employee relations counseling, performance management, coaching and exit interviewing.

• Build effective relationships with business leaders, internal support teams, and other key stakeholders to enable effective implementation of HR plans and programs, while ensuring programs are aligned with overall business strategy and goals.

• Support roll out of global People Ops programs as well as recommend and implement continuous process improvements. 

• Participate on project teams to define, develop and implement solutions, processes and tools.

• Collaborates with all departments on a variety of People related initiatives especially local Benefits and Learning & Development programs.

• Conducts data audits for various reporting and compliance needs.

• Onboarding and Off-boarding employees in Australia and Japan

• Responsible for managing the statutory health committee, reporting statutory health examinations to authorities, conducting and reporting statutory stress checks, and managing other statutory events along with related administrative tasks.

• Issuance of certificates of employment in response to requests from current and former employees.

 

QUALIFICATIONS

• Bachelor’s Degree required. Preferably in Human Resources,