About the role
If you are a current YAI employee, please click this link to apply through your Workday account.
Promotes and maintains the excellence of assigned YAI/CST and/or PHC Article 16 programs or functions by assisting with oversight and ensuring compliance of systems specific to scheduling.
Ensures a work environment that is free from harassment and discrimination.
Reviews referrals for insurance and program eligibility and/or manages referrals in registration through prioritizing, tracking and delegating based on need.
Tracks and monitors related PHC referrals from NextGen to and/or in IDX and manages tracking of referrals for scheduling or triaging, as required.
Provides Article 16 staff coverage, performing scheduling-related duties, as needed.
Works with supervisor to coordinate with appropriate clinical groups to manage related services/requests and availability of timeslots or ensure appropriate workflows and/or maintains caseload review in coordination with clinical supervisors.
Remains current with updates from fiscal department on eligibility and insurance and communicates to scheduling staff, as needed.
Involves family members and other stakeholders, including professionals, in the team process.
Fosters communication between relevant supports including those within the program, within the agency, and supports outside the agency.
May assist with generation of NextGen referral reports and reporting to appropriate managers.
May participate in Article 16 audit preparation.
Performs all related work, as assigned.
Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.)
High School Diploma/GED; and
At least two years of experience related to scheduling, admissions or similar area(s), including customer service experience; and
Ability to meet essential physical demands of position, including walking; using hands to finger, handle or feel objects, tools or controls; sitting and standing
Strong computer skills, including the ability to learn/use Workforce Management and Electronic Health Record (EHR) software to effectively carry out essential business processes
Interpersonal and problem-solving skills
Excellent phone etiquette
Well-developed writing skills
Great attention to detail
The ability to accept and apply feedback
Highly flexible personality type
Proficient in Microsoft Office Suite, specifically Word, Excel and PowerPoint
Preferred Qualification Requirements (desired requirements beyond MQRs above)
Previous experience working with individuals with intellectual/developmental disabilities and/or in mental health discipline
Knowledge of OPWDD Article 16 eligibility requirements
Bachelor’s degree in Health Sciences, Human Services or related area
Verbal and/or written fluency in Spanish
Schedule: 9am to 5pm or 10am 6pm
Pay rate: $17.00 per hour
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.
To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.
Aplyr's read
YAI is a nonprofit championing empowerment for individuals with disabilities, attracting compassionate professionals dedicated to impactful social services.
What's promising
- •YAI offers diverse roles, from direct care to specialized therapy, providing varied career paths.
- •The organization is committed to empowering individuals with disabilities, fostering a meaningful work environment.
- •YAI's programs are comprehensive, addressing multiple aspects of client needs, enhancing job satisfaction.
What to watch
- •Nonprofit salaries may be lower compared to for-profit sectors, impacting financial incentives.
- •High emotional demands in roles can lead to burnout without adequate support.
- •Limited public information about career advancement opportunities within YAI.
Why YAI
- •YAI's focus on intellectual and developmental disabilities sets it apart in social services.
- •The organization provides specialized roles like Creative Arts Therapist and Vision Specialist.
- •YAI's commitment to empowerment through diverse programs is central to its mission.
Aplyr’s read is generated by AI from public sources. Was it useful?
About YAI
YAI is a nonprofit organization dedicated to empowering individuals with intellectual and developmental disabilities through various programs and services.
