About the role
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.
Production Operations Engineer 3 – P3 (ProdOps / SRE)
Location: Bangalore – Hybrid
Experience: 5–8 years
Shift: 24/7 Rotational shifts (Including Night Shifts & Weekend On-Call)
About the Role
The Production Operations Engineer will support and stabilize large-scale production systems with a focus on incident management, monitoring, site reliability, and customer-facing communications. This is a hands-on role requiring ownership of critical production issues in a 24/7 environment.
Key Responsibilities
- Own and manage Critical and High production incidents end-to-end.
- Participate in SWARM / Tech Bridge calls and lead incidents during assigned shifts.
- Improve MTTR, MTTA, alert quality, and operational stability.
- Perform root cause analysis (RCA) and drive corrective actions.
- Monitor production systems and proactively detect issues.
- Automate operational tasks using Go, Python, Shell, or Perl.
- Maintain dashboards, alerts, runbooks, and SOPs.
- Handle customer-facing communications during incidents.
- Coordinate with Engineering, Product, CloudOps, and Support teams.
- Guide junior engineers and support shift handovers.
- Lead automation initiatives to reduce toil and manual intervention.
- Write and review operational automation using Go / Python / Shell / Perl.
- Act as a technical reviewer for reliability‑critical changes.
- Influence architecture decisions with operability and reliability in mind.
- Own and standardize runbooks, SOPs, and disaster recovery processes.
Leadership & Mentorship
- Provide technical leadership and mentorship to ProdOps engineers.
- Guide shift teams during complex situations.
- Support onboarding, training, and upskilling of team members.
- Drive operational maturity across the team.
Tech Stack & Expertise
Required Technologies
- Containers & Orchestration: Docker, Kubernetes, Helm
- Cloud Platforms: AWS / GCP / Azure
02 Aplyr's read
Black Duck Software, part of Synopsys, excels in software security solutions, attracting tech-savvy professionals passionate about open source management and cybersecurity.
What's promising
- •Strong focus on software security and quality solutions.
- •Part of Synopsys, a leader in electronic design automation.
- •Opportunities in diverse roles, from engineering to sales.
What to watch
- •Integration into Synopsys may limit autonomy.
- •Highly specialized focus might not appeal to generalists.
- •Competitive industry with rapid technological changes.
Why Black Duck Software
- •Specializes in open source management and vulnerability detection.
- •Offers a niche focus within the broader Synopsys portfolio.
- •Reputation for comprehensive software security solutions.
Aplyr’s read is generated by AI from public sources. Was it useful?
03 About Black Duck Software
Synopsys is a leading provider of electronic design automation (EDA) software and services, specializing in software security and quality solutions.
04 Similar roles
