Director, Servicing Enablement

The Director, Servicing Enablement, is responsible for leading the execution and integration of servicing strategies across all GoodLeap products, including Loans, TPO, and future product launches. This role ensures that Servicing is operationally prepared, technically aligned, and scalable across internal teams and third-party sub-servicers. This role serves as the execution authority for servicing-related product updates, business changes, system enhancements, and new product implementations. The Director must have a deep understanding of servicing processes, system architecture, sub-servicer models, and regulatory requirements in order to translate business objectives into executable servicing solutions. This role functions as the connective layer between Product, Technology, Compliance, Capital Markets, Core Operations, and sub-servicers to ensure seamless delivery of servicing capabilities across the enterprise.