Head of Customer Education Content

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.

We’re looking for the Head of Customer Education Content that is responsible for all the key customer-facing educational content. Education Content is crucial for generating leads and signups, conversion of trialists, maximizing customer adoption, driving product stickiness, and improving retention by ensuring Pipedrive users have the necessary knowledge and skills to succeed. You will define the content roadmap, manage the production process, and measure the impact of all educational assets.

You will report into VP of Customer Marketing to drive content strategy and and lead a team of 6-7 individuals in executing the content to drive revenue growth, deepen product adoption, and strengthen long-term customer loyalty.