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Workforce Management Supervisor - MGM Grand Detroit

MGM ResortsMGM Resorts·Hospitality & Entertainment

Compensation

$28.50/hr

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via Aplyr Quick Apply

Posted

60 days

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About the role

Detroit, Michigan

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
The Workforce Management Supervisor provides motivation and support to the Workforce team to ensure consistent productivity in daily operational tasks. In this role, the Supervisor serves as a key liaison between Specialists and management, facilitating clear communication and alignment across teams. By fostering a supportive and collaborative environment, this position enhances overall performance while promoting a culture of excellence within the team

THE STARTING RATE: $28.50

THE DAY-TO-DAY:

  • Develop and enhance the Workforce Management Specialists’ skills to improve scheduling solutions while supporting their professional growth

  • Work cross-functionally to ensure staffing levels are optimized to support exceptional guest satisfaction

  • Utilize empirical data to enhance and develop staffing models

  • Explore innovative best practices to optimize staffing utilization in alignment with labor agreement and requirements

  • Ensure the Workforce Management team consistently completes daily scheduling operations


THE IDEAL CANDIDATE:

  • Problem -solving and critical thinking

  • Data analysis and reporting

  • Proficiency in workforce management tools and systems

  • Conflict resolution and adaptability

  • Time management and prioritization

  • High School Diploma required

  • At least two years of prior experience in workforce management or related operational roles


THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Health & Income Protection Benefits (For eligible employees)

  • Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts

  • Free meals in our employee dining room

  • Various programs and networking opportunities to help you get promoted

  • Volunteer opportunities to give back to the community

  • Other various discounts with company partners such as travel, electronics, online shopping, and many more!


VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10627

Are you ready to JOIN THE SHOW? Apply today!

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Aplyr's read

MGM Resorts International is a leader in global entertainment, offering diverse roles from gaming to hospitality, attracting those who thrive in dynamic environments.

Synthesized from recent postings & public sources

What's promising

  • MGM Resorts offers diverse career paths in entertainment and hospitality, from gaming to culinary arts.
  • The company is investing in AI and automation, indicating forward-thinking innovation and adaptation.
  • MGM Resorts' global presence provides opportunities for career growth and international experience.

What to watch

  • The hospitality industry can have irregular hours, impacting work-life balance.
  • MGM Resorts operates in a highly competitive market, which may affect job stability.
  • Limited public information about employee satisfaction and internal culture at MGM Resorts.

Why MGM Resorts

  • MGM Resorts combines hospitality with entertainment, offering unique roles like Props Technician for Blue Man Group.
  • The company is involved in cutting-edge projects like AI and automation internships.
  • MGM Resorts' iconic properties like Bellagio and MGM Grand provide prestigious work environments.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About MGM Resorts

MGM Resorts International is a global entertainment company that operates a portfolio of destination resorts and casinos, offering a variety of entertainment, dining, and hospitality options.

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