About the role

PCoE Specialist (L3) – Oracle Database

Job Title

PCoE Specialist (L3) – Oracle Database

Role Overview

Provide Level 3 technical expertise, governance, and escalation support for enterprise platform services. Act as the primary technical authority for complex incidents, platform standards, service improvements, and vendor engagement.

Key Responsibilities

• Provide L3 technical expertise and escalation support for complex platform issues.
• Lead troubleshooting and root cause analysis for critical incidents.
• Govern platform standards, configurations, and best practices.
• Review and approve significant platform changes and releases.
• Collaborate with vendors and technology partners for issue resolution.
• Support security, compliance, and platform lifecycle initiatives.
• Mentor and provide technical guidance to L2 support engineers.
• Contribute to service improvement and platform optimization initiatives.

Shift Requirements

Support coverage aligned to India and Europe business hours. Participate in on-call support rotation for Priority 1 incidents and critical escalations when required.

Required Skills & Qualifications

Strong platform administration, governance, troubleshooting, and operational leadership experience.

Technical Skills

Strong expertise in:
• Oracle Database 19c and 21c
• Oracle Data Guard
• Oracle RAC
• Oracle Cloud Infrastructure (OCI) Database Services
• Oracle RMAN Backup and Recovery
• Database Security, TLS and Wallet Management
• AWR, ASH and ADDM Diagnostic Tools
• Database Performance Optimization
• Database Capacity Planning
• Upgrade, Migration and Patching Strategies
• Linux for Oracle Database Environments

Hands-on experience with:
• Advanced Oracle troubleshooting and RCA
• Data Guard switchover and failover operations
• OCI database provisioning and management
• Database security and compliance
• Oracle Support engagement
• Database governance and standards

Experience

8–12 years of relevant enterprise platform administration, engineering, and support experience.

Certifications

Preferred: ITIL Foundation and relevant Microsoft, Oracle, OCI, SQL, or platform-specific certifications.

Soft Skills

• Leadership and ownership
• Mentoring and coaching
• Stakeholder management
• Strong analytical and problem-solving skills
• Excellent written and verbal communication

Nice-to-Have Skills

• Automation and scripting
• Hybrid cloud experience
• Service improvement initiatives
• Vendor management experience

Work Schedule

Monday to Friday – India & Europe Business Hours coverage, with on-call support for critical incidents as required.

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.

Skills & Tags

data

Aplyr's read

FLSmidth excels in providing cutting-edge technology and services for the energy and resources sectors, attracting professionals focused on optimizing operations and productivity.
Synthesized from recent postings & public sources

What's promising

•FLSmidth offers significant opportunities in advanced technology within the energy and resources sectors.
•The company is a leader in optimizing operations, enhancing productivity for clients worldwide.
•FLSmidth's global presence provides diverse career paths in multiple regions.

What to watch

•The energy and resources sectors face volatility, impacting job stability.
•FLSmidth's global operations may require frequent travel or relocation.
•Limited public information about internal company culture and employee satisfaction.

Why FLSmidth

•FLSmidth specializes in advanced technology solutions specific to energy and resources.
•The company focuses on enhancing operational efficiency and productivity for its clients.
•FLSmidth's extensive global network supports diverse and international career opportunities.

Aplyr’s read is generated by AI from public sources. Was it useful?

About FLSmidth

FLSmidth

fls.com

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FLS is a global leader in providing advanced technology and services for the energy and resources sectors, focusing on optimizing operations and enhancing productivity.