About the role
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Job Description:
BILH Primary Care is where you can truly make a difference. Performing as a frontline representative of BILH Primary Care you will exercise the highest standards of customer service in all interactions with patients and staff.
This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time.
Education - High School Degree or GED
Experience: A minimum of 1 year of experience in a high-volume customer service-related position.
Skills and Knowledge: Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask.
Pay Range:
$20.00 - $28.14The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
Aplyr's read
Beth Israel Lahey Health is a leading healthcare system in Massachusetts, known for its diverse medical services and commitment to community health initiatives.
What's promising
- •Strong focus on community health initiatives enhances public health impact.
- •Wide range of medical services offers diverse career opportunities.
- •Recent expansion in home health services reflects adaptive healthcare strategies.
What to watch
- •High demand roles may lead to potential burnout in staff.
- •Complex organizational structure could slow decision-making processes.
- •Limited public information about career advancement opportunities.
Why Beth Israel Lahey Health
- •Integration of home health services provides comprehensive patient care.
- •Emphasis on research roles supports academic and clinical advancements.
- •Strategic sourcing roles highlight focus on operational efficiency.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Beth Israel Lahey Health
Beth Israel Lahey Health is a comprehensive healthcare system in Massachusetts, providing a wide range of medical services and community health initiatives.
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