Peloton Operations Expert

ABOUT THE ROLE

Detail-oriented, proactive, and service-driven, our Peloton Operations Experts are essential to ensuring seamless behind-the-scenes operations within Peloton's retail showroom and studio. They are the backbone of store logistics and execution, owning everything from shipping and receiving to inventory management, visual merchandising, and apparel operations. Our Operations Experts not only keep our store running smoothly but also support the selling team by maintaining an exceptional in-store experience and assisting customers as needed.

YOUR DAILY IMPACT AT PELOTON

• Lead visual merchandising execution in partnership with the broader showroom team
• Support and manage apparel operations, including inventory accuracy through regular counts, processing transfers, replenishment, and maintaining display standards and stock availability
• Collaborate with the sales team to ensure the showroom is customer-ready at all times
• Partner with leadership to implement operational strategies and process improvements
• Provide support on the sales floor when needed, delivering excellent customer service and contributing to sales goals
• Maintain operational compliance and loss prevention standards
• Ensure back-of-house areas are organized, efficient, and aligned with Peloton’s operational standards

YOU BRING TO PELOTON

• Prior retail operations or back-of-house experience preferred
• Strong organizational skills and attention to detail
• A team-oriented mindset with a proactive and problem-solving approach
• Excellent communication skills and a willingness to jump in wherever needed
• Comfort with technology, including MS applications (Word, Excel), Apple products, and inventory management systems
• An appreciation of fitness and a balanced lifestyle
• High school graduate or equivalent
• Must be able to work nights, weekends, and holidays

 PHYSICAL REQUIREMENTS

This is a physically active position, involving frequent standing, walking, bending, and lifting items weighing 25 lbs or more. The physical demands described are representative of those required to perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.