About the role

Job Title:

Specialist, Customer Acquisition

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

Key Responsibilities:

Identify and prospect new B2B clients through cold calling, email outreach, LinkedIn, networking, and referrals
Qualify leads based on business needs, budget, and decision-making potential (BANT / MEDDICC framework)
Conduct discovery calls and product presentations tailored to corporate clients
Develop and maintain strong relationships with key decision-makers and stakeholders
Manage the full sales cycle from lead generation to negotiation and closing
Collaborate with Marketing to optimize lead generation campaigns and messaging
Maintain accurate records of all activities in the CRM (e.g., Salesforce, HubSpot)
Achieve and exceed monthly acquisition and revenue targets
Conduct market and competitor analysis to identify new business opportunities

Minimum Requirements - Must Have:

At least 12 months of outbound sales experience
At least 6 months of cold-calling experience
HS / SHS Graduate
Strong communication skills - CSVAR High B2 and above
Comfortable working in a high-volume calling and high-rejection environment; must be resilient and target-driven
Strong objection handling and probing skills

Experience dealing with business owners or decision-makers is preferred

Preferred Profile - Strong Preference:
1-2+ years of outbound B2B sales experience
Proven cold-calling and prospecting background
Experience in any of the following:
Lead Generation / Prospecting
Appointment Setting
Merchant Acquisition
Industry background in any of the following is highly preferred: SaaS, Telecommunications, Digital Advertising, Logistics, or BPO Outbound Sales

Location:

PHL Makati City - SLC

Language Requirements:

Time Type:

Full time

Aplyr's read

Concentrix excels in delivering customer experience solutions globally, attracting professionals in technology and customer engagement to enhance business performance.
Synthesized from recent postings & public sources

What's promising

•Concentrix offers diverse career opportunities across technology and customer service roles.
•The company has a strong global presence, providing international career mobility.
•Investment in technology solutions enhances their competitive edge in customer engagement.

What to watch

•High employee turnover is a common issue in the BPO industry.
•Work-life balance can be challenging due to demanding client needs.
•Limited public information about career growth opportunities within Concentrix.

Why Concentrix

•Concentrix's focus on technology-driven customer solutions differentiates it in the BPO sector.
•The company supports bilingual and multilingual roles, reflecting its global client base.
•Concentrix's strategic partnerships enhance its service offerings and market reach.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Concentrix

Concentrix

concentrix.com

View company

Concentrix is a global provider of customer experience solutions and technology, specializing in customer engagement and improving business performance.