Associate Manager, BR PD Ops and DPC
Confirmed live in the last 24 hours
Gap Inc.
Job Description
About the Role
The Associate Manager, Product Development Operations & Digital Product Creation (DPC) is a critical partner in driving operational excellence, calendar discipline, and digital innovation across Product Development, Technical Design, and Fabric R&D. This role provides structure, clarity, and cross-functional alignment throughout the Product-to-Market (P2M) lifecycle while enabling teams to adopt and fully leverage digital tools, capabilities, and workflows. The ideal candidate combines strong operational rigor with a passion for digital transformation and continuous improvement.What You'll Do
Product Development Operations
Serve as the Product Development representative in BR/BRFS pipeline calendar discussions; support the build of the P2M calendar and ensure alignment on dependencies across PD, TD, and R&D.
Lead seasonal calendar management and milestone planning, ensuring clarity, visibility, and adherence to deadlines across product development teams.
Identify process gaps and partner with teams to implement solutions that improve efficiency, communication, and execution.
Prepare and support PD inputs for key milestone meetings, ensuring seamless coordination and alignment of expectations.
Attend PD, TD, and R&D staff meetings to guide teams on upcoming deliverables and key deadlines.
Manage and run reporting and analytics for PD seasonal reporting, including Buy Readiness, Responsive, Development & Adoption Metrics, AUC reporting, book dates, and timeline tracking.
Serve as a key representative and support partner for PD systems and tools (e.g., PLM, PO Management), helping ensure accuracy, adoption, and consistent use.
Support the implementation of transformational initiatives, process improvements, and enhancements to calendar, systems, tools, and ways of working.
Digital Product Creation (DPC)
Support the development of DPC training materials, user guides, and learning sessions for Product Development and Fabric R&D; identify opportunities to expand and upskill team capabilities.
Help build a strong, scalable DPC onboarding experience to ensure high adoption, competency, and confidence across new and existing users.
Identify opportunities to streamline digital workflows, enhance efficiency, and strengthen integration with the P2M calendar.
Partner with the GIS DPC team to help manage vendor relationships, maintain digital quality standards, and support future-state process enhancements.
Organize, maintain, and evolve digital asset libraries to ensure accuracy, usability, and alignment across teams.
Serve as the primary point of contact for PD and Fabric R&D in cross-brand DPC initiatives, pilots, and innovation efforts.
Who You Are
3–5 years of experience in product development or sourcing, product operations, or related field; experience in digital product creation is a plus.
Strong operational and analytical mindset with experience managing calendars, workflows, and reporting.
Familiarity with PD systems/tools such as PLM, Order Management, 3D/DPC platforms, and other digital workflows preferred.
Ability to perform advanced quantitative analyses and draw out insights to drive behavior change and process improvement; Advanced Microsoft excel knowledge
Excellent communication, collaboration, and organizational skills with the ability to influence and align cross-functional partners.
Thrives in an agile environment with demonstrated ability to manage complexity, navigate ambiguity, and drive clarity across teams
Curiosity, adaptability, and a passion for digital transformation and continuous improvement; high learning agility
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