Senior Compliance Specialist (AML Auditor)

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Senior Compliance Specialist (AML Auditor)

What will you do?

1. Audit Planning & Strategy

• Develop Annual Audit Plans: Establish risk-based annual or quarterly AML internal audit plans.
• Define Scope and Frequency: Determine sampling ratios and inspection cycles for various operations (e.g., high-risk customers, suspicious transaction alerts) based on Risk-Based Approach (RBA) principles.
• Develop Audit Frameworks: Design standardized audit checklists and Quality Assurance (QA) metrics to ensure objectivity and consistency across all reviews.

2. Continuous Testing & Sampling

• Independent Retrospective Review: Conduct back-testing on completed cases from the 1st line (Business) and 2nd line (AML Operations), including KYC onboarding, Periodic Reviews (CDD/EDD), and Transaction Monitoring alerts.
• Compliance Verification: Validate whether operational procedures strictly adhere to internal SOPs and the latest regulatory updates.
• System Effectiveness Testing: Periodically verify the accuracy of sanction screening systems and monitoring models to ensure there are no systemic failures or tuning biases.

3. Reporting & Remediation Tracking

• Audit Reporting: Compile audit findings into formal reports, highlighting trend analysis and root cause identification for recurring errors.
• Follow-up & Remediation: Track the progress of "Audit Findings," oversee the implementation of corrective actions by relevant departments, and verify the effectiveness of these improvements.
• Management Reporting: Report the health of the AML control environment to the Head of Compliance or the Board of Directors on a regular basis.

4. Process Optimization & Advisory

• Professional Recommendations: Propose enhancements to existing AML SOPs based on audit results to bridge identified "Control Gaps."
• Regulatory Readiness: Conduct internal "Mock Audits" prior to inspections by regulators or external auditors to mitigate compliance risks.

5. Communication & Collaboration

• Stakeholder Management: Maintain professional communication with the AML Operations team to discuss audit disputes and coordinate with external auditors or regulators during examinations.

Essential Qualifications:

• 3–5 years of experience in internal auditing, compliance testing, AML review, or financial controls, preferably within banking or financial services.
• Strong understanding of audit methodologies, including risk assessment, sampling techniques, control testing, and documentation standards.
• Experience in AML/Compliance domains such as KYC, CDD/EDD, transaction monitoring, sanctions screening, or QA review is highly desirable.
• Demonstrated ability to evaluate control design and operating effectiveness, identify gaps, and provide clear, evidence‑based audit findings.
• Highly organized with strong analytical, critical‑thinking, and problem‑solving skills, with meticulous attention to detail and accuracy.
• Ability to work independently while managing multiple reviews simultaneously and meeting deadlines in a fast‑paced environment.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.