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Specialist, Customer Acquisition - Bilingual

ConcentrixConcentrix·Business Process Outsourcing (BPO)

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Posted

13 days

01

About the role

Job Title:

Specialist, Customer Acquisition - Bilingual

Job Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community. We are looking for a Sales Representative responsible for Inside Sales to join our team today.

We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer. The future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling. Reporting to the Sales Manager, you will develop an excellent level of product knowledge to support customers and promote offerings. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!

You Have: 

  • 2+ years of experience working in an inside sales capacity 

  • Experience handling communications in English on a professional environment, C1 level.

  • Dynamic personality 

  • A winning mindset 

  • Prior success in achievement of personal and team sales quota/goals 

  • Experience or willingness to work a hybrid model 

  • Experience with Google Cloud Platform products and services, similar clouds of SaaS solutions 

  • Proven ability to manage pipeline and forecast sales 

  • Experience working with Salesforce.com or similar CRM 

  • Experience upselling and cross-selling customers 

  • Proven ability to manage pipeline and forecast sales 

You Will: 

  • Prospect and develop new customers 

  • Build and maintain relationships with customers 

  • Understand customer needs and develop solutions that meet those needs 

  • Negotiate and close deals 

  • Manage pipeline and forecast sales 

  • Work with multiple customers at scale 

  • Up sell and cross sell customers. 

  • Convert qualified leads into closed sales 

  • Manage external competitive pressures and handle objections to secure new customers 

  • Reach a mastery of sales training and closing sales 

  • Work with your team and management to provide a professional experience during all interactions with customers and prospects 

  • Maintain the customer management system (CRM) to ensure all relevant data is captured 

  • Work hybrid, commutable to a designated Concentrix Office in Costa Rica. 

Location:

CRI Work-at-Home

Language Requirements:

English (Required), Spanish (Required)

Time Type:

Full time2026-07-20
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Aplyr's read

Concentrix excels in delivering customer experience solutions globally, attracting professionals in technology and customer engagement to enhance business performance.

Synthesized from recent postings & public sources

What's promising

  • Concentrix offers diverse career opportunities across technology and customer service roles.
  • The company has a strong global presence, providing international career mobility.
  • Investment in technology solutions enhances their competitive edge in customer engagement.

What to watch

  • High employee turnover is a common issue in the BPO industry.
  • Work-life balance can be challenging due to demanding client needs.
  • Limited public information about career growth opportunities within Concentrix.

Why Concentrix

  • Concentrix's focus on technology-driven customer solutions differentiates it in the BPO sector.
  • The company supports bilingual and multilingual roles, reflecting its global client base.
  • Concentrix's strategic partnerships enhance its service offerings and market reach.

Aplyr’s read is generated by AI from public sources. Was it useful?

03

About Concentrix

Concentrix is a global provider of customer experience solutions and technology, specializing in customer engagement and improving business performance.

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