Associate Advanced, Production Operations

Job Description

We are seeking a qualified candidate to help lead our Night Shift Card Production Team. In this role, you will be responsible for overseeing production flow, strategically placing staff, and executing labor plans to meet or exceed key performance indicators (KPIs). Previous leadership experience is preferred but not required. This position reports directly to the Operations Manager.

Schedule

• Night Shift

• 7:30 PM – 7:00 AM

• Either Monday–Wednesday or Thursday–Friday

What You Will Be Doing

• Operate production machines, inserters, printers, bursters, metering machines, and general office equipment.

• Perform high‑speed, high‑volume production tasks such as embossing, inserting, and sorting card materials.

• Set up equipment, load materials, clear jams or simple malfunctions, and unload product from equipment.

• Maintain productivity across all systems while delivering a quality product and meeting production deadlines.

• Identify and resolve clearly defined operational issues.

• Complete and maintain operator reports and logs.

• Reconcile incoming and completed work.

• Assign staff members to machinery and work orders.

• Execute labor plans to achieve or exceed production goals.

• Communicate issues, concerns, or questions to the Production Department Management team.

• Perform repetitive work subject to inspection.

• Perform other related duties as assigned.

What We Need From You

• High school diploma or GED required.

• Ability to remain flexible with changes in duties, workflow, and priorities.

• Ability to work overtime when necessary.

• Proficiency in MS Office and Outlook.

• Strong communication skills.

• High attention to detail and accuracy.

• Ability to lift up to 20 pounds and perform standing, walking, bending, and other physical tasks as required.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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